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Processing Low Income Health Care Card (LIC) claims 101-18042300

Before starting this process, staff must read the Operational Message.

Policy

Social Security Guide, 3.9.1.20, Qualification for Low Income HCC

Social Security Guide, 3.9.1.70, Low Income HCC - Assessment of Income

Social Security Guide, 3.9.1.80, Start Day for HCC

Social Security Guide, 3.9.4.20, Non-cancellation of Concession Cards for Temporary Overseas Absences

Social Security Guide, 2.2.1.10, General procedures for confirming & verifying identity

Social Security Guide, 3.1.1.10, Residence Requirements

Social Security Guide, 8.1.4.80, Concession Cards - Documentation Required

Social Security Guide, 4.3.3.60, Deferred Income, Salary Sacrifice, Valuable Consideration & Fringe Benefits

Social Security Guide, 2.2.2, Verifying Personal Details

Social Security Guide, 4.13.1.60, Effect of Compensation on Low Income Health Care Cards

Legislation

Links to the Federal Register of Legislation site go to a 'Series' page. Select the ‘Latest’ version.

Social Security Act 1991:

section 7(2), Australian residence definitions
section 1061ZO, Qualification
section 1071A, Health care card income test

Social Security (Administration) Act 1999:

section 8, Principles of administration
section 13, Deemed claim - person contacting the Agency about a claim for a social security payment
section 14, Deemed claim - person contacting the Agency about a claim for a concession card
Schedule 2, Part 3, Division 4, Clause 37, Health care cards, other than automatic issue health care cards

Federal Register of Legislation - Budget Savings (Omnibus) Act 2016