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Students and trainees content


File NameTitle
010-01000000Initial contact and identification of services for students and Australian Apprentices
010-01010000Identifying the most beneficial payment for students or Australian Apprentices
010-01020040Initial contact with students or Australian Apprentices with a disability, illness or injury
010-01020050Issuing appropriate modules and additional forms for students and Australian Apprentices
010-01020060Transfer to Austudy or Youth Allowance (YA) (student) from another payment
010-01030000External Specialists/Services available to students and Australian Apprentices
010-01030010Accessing Universities
010-01030030Accessing schools
010-01030040Indigenous Tutorial Assistance Scheme (ITAS)
010-01030060Vocational and Educational Guidance Assistance Scheme (VEGAS)
010-01030070Indigenous Education Training Programme (IETP)
010-01030080Australian Apprenticeship Support Network providers
010-02000000ABSTUDY eligibility and requirements
010-02010000Claiming ABSTUDY
010-02010030Who is the ABSTUDY applicant and interim claims
010-02010040ABSTUDY Claiming Tool process
010-02010170Completing the ABSTUDY Submission for Away from Base Activity Funding (SY034)
010-02020000Assessing ABSTUDY claims
010-02020010Processing arrangements for ABSTUDY claims and enquiries
010-02020080Assessing the ABSTUDY Additional Information Form (SY023)
010-02020090Assessing Form m (SY031) for ABSTUDY Additional Incidentals Allowance Claim
010-02020150Processing ABSTUDY claims in Process Direct
010-02030020Residence requirements for ABSTUDY
010-02030030Aboriginality or Torres Strait Islander status for ABSTUDY
010-02030040Not qualified for ABSTUDY if receiving other assistance to study or as an Australian Apprentice
010-02040000Independence for ABSTUDY customers
010-02040010Assessing independence for ABSTUDY customers
010-02040050ABSTUDY unreasonable to live at home (UTLAH)
010-02040060ABSTUDY customer in state care
010-02050000ABSTUDY payments and rates
010-02050020ABSTUDY School Term Allowance
010-02050030Processing ABSTUDY School Term Allowance payments
010-02050040ABSTUDY Relocation Allowance
010-02050050ABSTUDY Thesis Allowance
010-02050060Payment of tuition fees or Student Contribution for ABSTUDY Masters and Doctorate study
010-02050080ABSTUDY Incidentals Allowance
010-02050090ABSTUDY Additional Incidentals Allowance
010-02050100ABSTUDY School Fees Allowance (SFA) at home rate (Group 1)
010-02050110ABSTUDY School Fees Allowance (SFA) (Group 2)
010-02050130ABSTUDY Additional Assistance
010-02060000Away from Home rate for ABSTUDY
010-02060010Calculating the commencement date of away from home rate for ABSTUDY
010-02060020Payment of away from home rate for ABSTUDY
010-02060030Coding away from home rate for ABSTUDY Tertiary Students
010-02060040ABSTUDY Hostel Agreements
010-02060050First day of attendance for ABSTUDY secondary boarders
010-02060070Assessing ABSTUDY travel time and access for the away from home rate
010-02060080Assessing special courses for ABSTUDY Away from Home rate
010-02060090Assessing limited local school facilities for ABSTUDY Away from Home rate
010-02060100Assessing disability for ABSTUDY away from home rate
010-02060110Assessing itinerant family for ABSTUDY away from home rate
010-02060120Assessing exclusion from local schooling for ABSTUDY away from home rate
010-02060130Assessing ABSTUDY home conditions for the away from home rate
010-02060140Assessing racial discrimination for ABSTUDY away from home
010-02060150Assessing course of study requires compulsory residence for ABSTUDY away from home rate
010-02060160Assessing continuity of study for ABSTUDY away from home rate
010-02060170Assessing scholarships and mobility provisions for secondary students for ABSTUDY away from home rate
010-02070000Away from Base assistance for ABSTUDY
010-02070010Assessing and processing ABSTUDY Away from Base activities
010-02070050Approval of ABSTUDY Away from Base assistance
010-02070080ABSTUDY Living Allowance
010-02070090Non-student beneficiaries for ABSTUDY Away from Base assistance
010-02070140Bulk funding for ABSTUDY Away from Base allowances
010-02070150Cessation of the ABSTUDY Away from Home rate
010-02080000Study and training requirements for ABSTUDY
010-02080010How to determine if a course is approved for ABSTUDY purposes.
010-02080020Approval of a course as full-time or part-time for ABSTUDY
010-02080030Home schooling arrangements for ABSTUDY
010-02080040Determining progress and duration of assistance for ABSTUDY
010-02080050Assessing the two-thirds study load concession for ABSTUDY
010-02080060Assessing the disability study load concession for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES)
010-02080090Exemptions from study for ABSTUDY
010-02080100Disregarding previous study for ABSTUDY, ABSTUDY Pensioner Education Supplement, Austudy and Pensioner Education Supplement (PES)
010-02080110Eligibility periods for full year courses of study for ABSTUDY, ABSTUDY Pensioner Education Supplement (PES) and PES
010-02080120Study exemptions for ABSTUDY and Activity Test exemptions for Austudy and Youth Allowance (YA)
010-02090000ABSTUDY Activity Agreements
010-02090010Determining Activity Test breaches for unapproved absences for ABSTUDY secondary school students
010-02090020Negotiating ABSTUDY Activity Agreements (ABAA) for ABSTUDY secondary students with unapproved absences
010-02100000ABSTUDY Fares Allowance (FAA)
010-02100010Completing the ABSTUDY Fares Allowance Claim (SY032)
010-02100020Assessing eligibility for Fares Allowance (FAA) for ABSTUDY
010-02100030Assessing eligibility for ABSTUDY Fares Allowance (FAA) after the customer has died
010-02100040Fares Allowance (FAA) authorised in advance of travel for ABSTUDY
010-02100050Reimbursing fares and additional costs after travel has been undertaken for ABSTUDY
010-02100060Reimbursing ABSTUDY Fares Allowance (FAA) after the customer has died
010-02100070Coding pre-booked Fares Allowance (FAA) entitlements for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES)
010-02100080Determining the appropriate travel destination for ABSTUDY Fares Allowance (FAA)
010-02100090Determining the appropriate mode of transport for ABSTUDY Fares Allowance (FAA)
010-02100100No show for ABSTUDY travel
010-02100180Non-student travellers for ABSTUDY
010-02100220Interstate travel for ABSTUDY
010-02100230Additional costs associated with travel for ABSTUDY
010-02100240ABSTUDY students experiencing disrupted travel
010-02120000Change of circumstances for ABSTUDY customers
010-02120010Assessing the ABSTUDY Change of Circumstances/Enquiries Sheet (SY053)
010-02130000ABSTUDY cancellations, suspensions and restorations
010-03000000Assistance for Isolated Children (AIC) Scheme
010-03010000Claiming Assistance for Isolated Children (AIC) Scheme
010-03010010Initial contact with customers claiming under the Assistance for Isolated Children (AIC) Scheme
010-03010020Completing the Claim for Assistance for Isolated Children (AIC) (SY040)
010-03010070Completing the Assistance for Isolated Children (AIC) Marginal Distance Confirmation (SY069)
010-03020000Assessing Assistance for Isolated Children (AIC) Scheme claims
010-03020010Checking the Claim for Assistance for Isolated Children (AIC) (SY040)
010-03020020Determining who can be the applicant for the Assistance for Isolated Children (AIC) Scheme
010-03020040Assessing and coding claims for Assistance for Isolated Children (AIC) Scheme
010-03020060Completing and assessing the Assistance for Isolated Children (AIC) Application for Short Term Boarding Allowance (SY068)
010-03020070Assessing the Assistance for Isolated Children (AIC) Current Income Assessment (SY042)
010-03020080Assessing the Assistance for Isolated Children (AIC) Organisation details (SY067)
010-03020090Assessing the Assistance for Isolated Children (AIC) Marginal Distance Confirmation (SY069)
010-03020100Assistance for Isolated Children (AIC) Scheme transfers from another payment
010-03020110Assistance for Isolated Children (AIC) Scheme transfers to another payment
010-03030000Eligibility for Assistance for Isolated Children (AIC) Scheme
010-03030010Approved studies for Assistance for Isolated Children (AIC) Scheme
010-03030020Age requirements for Assistance for Isolated Children (AIC) Scheme
010-03030030Residence requirements for Assistance for Isolated Children (AIC) Scheme
010-03030040Isolation conditions for Assistance for Isolated Children (AIC) Scheme
010-03030050Australian Government assistance other than Assistance for Isolated Children (AIC) Scheme received by applicant or student
010-03040000Eligibility for Assistance for Isolated Children (AIC) Scheme allowances
010-03040010Eligibility for Assistance for Isolated Children (AIC) Scheme Boarding Allowance (BA/ABA)
010-03040020Eligibility for Assistance for Isolated Children (AIC) Scheme Distance Education Allowance (DED)
010-03040030Eligibility for Assistance for Isolated Children (AIC) Scheme Second Home Allowance (SHA)
010-03040040Eligibility for Assistance for Isolated Children (AIC) Scheme Pensioner Education Supplement (PES)
010-03050000Changing study or training details for Assistance for Isolated Children (AIC) Scheme
010-03060000Change of circumstances for Assistance for Isolated Children (AIC) Scheme applicants
010-03070000Assistance for Isolated Children (AIC) cancellations, suspensions and restorations
010-04000000Austudy
010-04010000Initial contact with students or Australian Apprentices claiming Austudy
010-04010030Completing the Claim form for Austudy (SY002)
010-04010050View or update Youth Allowance (YA) or Austudy student and Australian Apprentice online claim
010-04010060Youth Allowance and Austudy students and Australian Apprentices online claims and Assisted Customer Claims
010-04020000Assessing and coding student and Australian Apprentice claims for Austudy
010-04030000Eligibility for Austudy
010-04040000Assessing entitlement to the Long Term Income Support rate of Austudy for students or migrants studying English language courses
010-04050000Activity Test for Austudy
010-04050010Satisfying the activity test for Austudy
010-04050020Satisfying the activity test for customers who are intending to study for Austudy
010-04050040Assessing eligibility for the 66% concessional study load for Austudy
010-04050050Assessing eligibility for 25% concessional study load for Austudy
010-04050060Assessing secondary students satisfactory progress for Austudy
010-04050070Assessing satisfactory progress for tertiary students for Austudy
010-04050080Full-time students attending a Defence Force Reserves training camp
010-04050090Allowable non-award study for Austudy and Pensioner Education Supplement (PES)
010-04060000Fares Allowance (FAA) for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES) students
010-04060010Completing the Claim for Fares Allowance (tertiary students only) (SY005) for Youth Allowance, Austudy, Pensioner Education Supplement
010-04060020Assessing eligibility for Fares Allowance (FAA) for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES)
010-04060030Assessing eligibility for Fares Allowance for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES) after a customer has died
010-04060040Fares Allowance (FAA) authorised in advance of travel for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES)
010-04060050Reimbursing fares for the cheapest mode of public transport for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES)
010-04060060Reimbursing fares for the use of a private vehicle or taxi for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES)
010-04060070Reimbursing fares after the customer has died for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES)
010-04060080Coding Fares Allowance (FAA) Pensioner Education Supplement (PES)
010-04070000Changing study or training details for Austudy customers
010-04080000Change of circumstances for Austudy customers
010-04090000Austudy cancellations and restorations
010-05000000Pensioner Education Supplement (PES)
010-05010000Claiming ABSTUDY Pensioner Education Supplement (PES) and Assistance for Isolated Children (AIC) PES
010-05010010Initial contact with students claiming Pensioner Education Supplement (PES) and ABSTUDY PES
010-05010020Completing the claim for ABSTUDY Pensioner Education Supplement (SY020)
010-05020000Claiming Pensioner Education Supplement (PES)
010-05020010Completing the Claim for Pensioner Education Supplement (SY004)
010-05030000Assessing ABSTUDY Pensioner Education Supplement (PES) claims
010-05030010Assessing a Claim for ABSTUDY Pensioner Education Supplement (SY020)
010-05030020Processing transfers to Pensioner Education Supplement (PES) from ABSTUDY PES to receive Education Entry Payment (EdEP)
010-05030030Processing transfers to ABSTUDY PES from Pensioner Education Supplement (PES)
010-05040000Assessing Pensioner Education Supplement (PES) claims
010-05040020Assessing claim for Pensioner Education Supplement (PES)
010-05050000ABSTUDY Pensioner Education Supplement (PES) qualifications
010-05060000Pensioner Education Supplement (PES) qualifications
010-05060010Age Requirements for Pensioner Education Supplement (PES)
010-05060020Qualifying payments for Pensioner Education Supplement (PES) and ABSTUDY PES
010-05070000ABSTUDY and Assistance for Isolated Children (AIC) Rates of Pensioner Education Supplement (PES)
010-05080000Rates of Pensioner Education Supplement (PES)
010-05090000Study requirements for ABSTUDY Pensioner Education Supplement (PES)
010-05090010Assessing the pensioner study load concession for ABSTUDY Pensioner Education Supplement (PES)
010-05100000Changing study/training details for Pensioner Education Supplement (PES), ABSTUDY PES or AIC PES customers
010-05110000Qualifying study for Pensioner Education Supplement (PES)
010-05110010Assessing qualifying study for Pensioner Education Supplement (PES)
010-05110020Assessing eligibility for 66% concessional study load for Pensioner Education Supplement (PES)
010-05110030Assessing eligibility for 25% concessional study load for Pensioner Education Supplement (PES)
010-05110040Assessing satisfactory progress for secondary students for Pensioner Education Supplement (PES)
010-05110050Assessing satisfactory progress and allowable time for tertiary students for Pensioner Education Supplement (PES)
010-05120000Change of circumstances for Pensioner Education Supplement (PES), ABSTUDY PES and Assistance for Isolated Children (AIC) PES
010-05130000Pensioner Education Supplement (PES), ABSTUDY PES and Assistance for Isolated Children (AIC) PES cancellations, suspensions and restoration
010-06000000Youth Allowance (YA)
010-06010000Initial contact with students or Australian Apprentices claiming Youth Allowance (YA)
010-06010040Completing the Claim for Youth Allowance (SY001)
010-06010060Completing the Youth Allowance and ABSTUDY 'Unreasonable to live at home' Statement by Young Person (SY015)
010-06010070Completing the Youth Allowance and ABSTUDY 'Unreasonable to live at home' Statement by Parent(s) (SY016)
010-06010080Completing the Youth Allowance and ABSTUDY 'Unreasonable to live at home' Statement by Independent Third Party (SY017)
010-06020000Lodgement of Youth Allowance (YA) (student) and Australian Apprentice claims
010-06020010Assessing and coding student and Australian Apprentice claims for Youth Allowance (YA)
010-06020030Assessing Youth Allowance (YA) (trainees) claims and forms
010-06020050Lodgement of unreasonable to live at home (UTLAH) statements for Youth Allowance (YA) and Tertiary Access Payment (TAP)
010-06030000Youth Allowance (YA) qualifications for students and Australian Apprentices
010-06030010Determining minimum and maximum age for Youth Allowance (YA)
010-06040000Rates of Youth Allowance (YA)
010-06040010Rate chart for maximum payment of Youth Allowance (YA)
010-06040020Rate of Youth Allowance (YA) when customer is in State care
010-06040030Assessing entitlement to Youth Allowance (YA) special rate for Long Term Income Support Student or migrants studying English language courses
010-06040050Assessing excessive travelling time for Youth Allowance (YA) at the away from home rate
010-06040060Assessing parents moving frequently for Youth Allowance (YA) at the away from home rate
010-06040070Assessing parental home isolated for Youth Allowance (YA) at the away from home rate
010-06040080Assessing parental home inadequate for study, work or job search for Youth Allowance (YA) at the away from home rate
010-06040090Assessing a customer with a disability when the parental home is isolated from required facilities for Youth Allowance (YA) at the away from home rate
010-06040100Assessing the away from home rate of Youth Allowance (YA) when parents move out of the area
010-06040110Assessing equivalent activity not available locally for Youth Allowance (YA) at the away from home rate
010-06040120Assessing compulsory residence at an educational institution for Youth Allowance (YA) at the away from home rate
010-06040130Assessing a tertiary student studying overseas for Youth Allowance (YA) at the away from home rate
010-06040140Commencement, cessation and coding of the away from home rate of Youth Allowance (YA)
010-06050010Assessing independence for full time or concessional study load students from regional and remote areas under the self-supporting through employment criterion
010-06060000Changing study details for Youth Allowance (YA) students
010-06070000Undertaking full-time study requirements for Youth Allowance (YA) students
010-06070010Youth Allowance student full-time study requirements
010-06070020Satisfying the full-time study requirements for customers intending to study for Youth Allowance (YA)
010-06070030Allowable non-award study for Youth Allowance (YA)
010-06070040Assessing concessional study loads for Youth Allowance (YA)
010-06070060Assessing satisfactory progress for Youth Allowance (YA) secondary students
010-06070070Assessing satisfactory progress for Youth Allowance (YA) tertiary students
010-06070080Disregarding previous study for Youth Allowance (YA)
010-06070090Home schooling arrangements for Youth Allowance (YA), Assistance for Isolated Children (AIC) and Pensioner Education Supplement (PES)
010-06080000Activity test for Youth Allowance (YA) trainees
010-06090000Activity Agreements for Youth Allowance (YA) students
010-06090010Negotiating Job Plans for under 18 year old at risk job seekers
010-06090020Negotiating Activity Agreements for Youth Allowance (YA) secondary students with unapproved absences
010-06090030Negotiating an Activity Agreement for Youth Allowance (YA) students returning to study after discontinuing a previous course
010-06090040Youth Allowance (YA) student reaches the allowable time in their current course
010-06100000Change of circumstances for Youth Allowance (YA) students and Australian Apprentices
010-06110000Youth Allowance (YA) (job seekers, students and trainees) cancellations, suspensions and restorations
010-07000000Study requirements and the activity test
010-07010000General course requirements for Centrelink administered payments for students
010-07010010Approved courses of study for Youth Allowance (YA), Austudy and Pensioner Education Supplement (PES)
010-07010020Determining minimum (normal) time for a course of study
010-07010030Determining allowable time/reasonable time for a course of study
010-07010040Defining level of study for special schools
010-07010050Defining levels of tertiary study
010-07010060Assessing study load requirements
010-07010070Approved short courses and student payment eligibility
010-07010080Effect of late starting courses of study on continuing payments for ABSTUDY
010-07010100Effect of articulated short courses of study on continuing payment
010-07010110Approved non-high school secondary study
010-07010120Approved distance education/external study
010-07010130Eligibility for student payments when enrolled in Open Universities Australia
010-07010140Effect on student payments of enrolment in more than one course or at more than one educational institution
010-07010150Effect of concurrent secondary and Vocational Education and Training studies on student payments
010-07010160Effect of school-based apprenticeships on student payments
010-07010170Proof of enrolment (POE) in a course of study
010-07010180Coding new study details
010-07010190Student intending to undertake a course at Honours level
010-07010200Approved courses of study for ABSTUDY, ABSTUDY Pensioner Education Supplement (PES) and Assistance for Isolated Children (AIC)
010-07020000Participation and serious failures for students and Australian Apprentices
010-07020010Determining whether a participation failure is applicable for Youth Allowance or Austudy students
010-07020020Generating participation failures for Youth Allowance and Austudy students
010-07020030Determining unapproved absence participation failures for Youth Allowance (YA) secondary students
010-07020040Action to be taken when full-time students fail to notify they have ceased full-time study
010-07030000Scholarships paid under Social Security Law
010-07030010Relocation Scholarship (RS) payment and coding
010-07030020Relocation Scholarship (RS) eligibility
010-07030030Student Start-up Scholarship (SSS) payment and coding
010-07030040Student Start-up Scholarship (SSS) eligibility
010-07030050Scholarship study requirements
010-07030060Commonwealth Scholarships
010-07030070Assessing scholarship income
010-07030080Student Start-up Loan (SSL)
010-07030090Student Start-up Loan (SSL) Study requirements
010-08000000Means tests for students, trainees or Australian Apprentices
010-08010000Personal/Partner Income Tests for students, trainees or Australian Apprentices
010-08010010Personal Income Test and Income Bank for ABSTUDY, Austudy and Youth Allowance (YA) students and Australian Apprentices
010-08010020Partner Income Test for ABSTUDY customers under 22 years old, Austudy and Youth Allowance students and Australian Apprentices
010-08010030Partner Income Test for ABSTUDY customers 22 years and over
010-08010040Under 16 ABSTUDY customers and the Personal Income Test
010-09010000Payments for students under 18 years paid to student, parent or a third party
010-10000000Reporting requirements for students and Australian Apprentices
010-12000000Student Financial Supplement Scheme (SFSS)
010-12010000Student Financial Supplement Scheme (SFSS) roles and responsibilities
010-12020000Rates of Financial Supplement Loan (FSL)
010-13000000Student debts
010-18062122FAO Income Previous year (FIPY) and Parental Income Test (PIT) processing for Youth Allowance (YA), ABSTUDY and Assistance for Isolated Children (AIC)
010-19071541Progress of claim - ABSTUDY
010-19101857Full-time study exemptions for Youth Allowance (student) customers when their partner dies
010-20020548Assessing and coding a transfer to Austudy or Youth Allowance (YA) student claim from another payment
010-20081210Coding Fares Allowance (FAA) reimbursements and Away from Base entitlements for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES)
010-20081213Travel Management Application (TMA)
010-20100142Referrals to Course Assessment and Liaison Officers (CALOs)
010-20101251Student Payment Circumstance Updates (Student Payment Reviews)
010-20111938Tertiary Access Payment (TAP)
010-21020228Assessing and coding Assistance for Isolated Children (AIC) term enrolment checks
010-21030206Assessing independence when a student has undertaken approved agricultural work
010-21032424Assessing and finalising claims for the Tertiary Access Payment (TAP)
010-21032517Completing Tertiary Access Payment (TAP) online reviews
010-21081343Suspension of Youth Allowance (YA) (students and Australian Apprentices)
010-21102843Assessing improved employment prospects for Youth Allowance (YA) at the away from home rate
010-21120902Creating a Q021 letter for customers claiming Fares Allowance (FAA)
010-22030903ABSTUDY annual board, tuition and scholarship details
010-22033035Aggregation of study load
010-22051056Processing Student Payment Circumstance Updates (Student Payment Reviews)
010-23041945ABSTUDY National Business Gateway (NBG) and Travel mailbox Service Officer expectations
010-23042024Coding ABSTUDY education details
010-23050537ABSTUDY Lawful Custody Allowance
010-23061406Independence calculator
010-23061503Completing an ABSTUDY form
010-23061559Processing an ABSTUDY claim
010-23081431Startup Year Courses
010-24022200Orientation Visit travel for non-current ABSTUDY customers
010-24092536Payment of Residential Costs Option (RCO) for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES)