Assistance for Isolated Children (AIC) cancellations, suspensions and restorations 010-03070000

This document outlines procedures relating to the cancellation, suspension and restoration of AIC.

Suspension of AIC payments

It may be necessary to suspend AIC payments if the applicant has not met the requirements for payment. For example, has not responded to a request for more information.

Restoration of AIC payments

If an applicant continues to be entitled to AIC payments after a period of suspension or cancellation, the payment will need to be restored.

Care should be taken to establish that all the information required is met for eligibility, before restoring an applicant's payment.

If the decision to restore payment is made, an advice/letter must be sent to the applicant.

Cancellation of AIC payments

An applicant may no longer be entitled to AIC payment(s) due to the following:

• result of a change in their circumstances
• failure to comply with the requirements for payment
• because they transfer to another payment

If the decision to cancel payment is made by Services Australia, advice must be sent to the applicant with the cancellation reasons and rights of review and appeal.

Contents

Suspension of payments of Assistance for Isolated Children (AIC)

Restoration of Assistance for Isolated Children (AIC)

Cancellation of Assistance for Isolated Children (AIC) payments

Codes for Assistance for Isolated Children (AIC) cancellation, suspension and rejection reasons