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Self service content


File NameTitle
133-02010020How users create a myGov account and link services
133-02010030Using the myGov Linking Application
133-02010080myGov messages and error codes
133-02020020Access Management for Self Service (AMSS) - Staff-assisted access for phone self service and nominees online
133-02050000Health Professional Online Services
133-02050020Accessing Health Professional Online Services
133-02050030Find a patient service Health Professional Online Services (HPOS)
133-02050040Health Professional Online Services Support Mail Centre
133-02050050Provider numbers issued via Health Professional Online Services
133-02050060Medicare Bulk Bill Webclaim
133-02050070Medicare Patient Claim Webclaim
133-02070000Self service terminals
133-02080000Self service for nominees
133-02090040Claiming Medicare benefits online
133-02090080Preferences for Medicare letters
133-02090090Troubleshooting Medicare self service
133-02130000Provider Digital Access (PRODA)
133-02130020Helping users register a Provider Digital Access (PRODA) account and access services
133-02130030Helping users self-manage their Provider Digital Access (PRODA) account
133-02130040Processing the Manual identity verification for Provider Digital Access (HW080) form
133-02130060Search for a Provider Digital Access (PRODA) account and conduct security check
133-02130070View history of changes and access to a Provider Digital Access (PRODA) record
133-02130080Managing a Provider Digital Access (PRODA) account
133-02130090Managing account status and displaying records for Provider Digital Access (PRODA) accounts
133-02130100Escalating Provider Digital Access (PRODA) incidents, complaints and feedback
133-02130110Linking healthcare identifiers for access to Health Professional Online Services (HPOS)
133-02140000Child Support Business Online Services (CSBOS)
133-02160000Circumstance Change Monitor (CCM)
133-03010000Apply for a payment or concession card options online
133-03010070Online or Assisted Customer Claim (ACC) for family assistance and Parental Leave Pay (PPL)
133-03010120Online and Assisted Customer Claims (ACC) for Single Income Family Supplement (SIFS)
133-03010130Cancel or withdraw an online claim
133-04010000Advance payment options online
133-04020000Centrelink documents and appointments options online
133-04020020Deduction Statement
133-04030010View/Update Absence From Care online
133-04040010View child care details and payments option online
133-04040020View child care attendance option online
133-04040030View Child Care Details and Payments option for Child Care Rebate (CCR) online
133-04050000Deductions options online
133-04060000Upload documents service
133-04080000Family assistance and Paid Parental Leave scheme options online
133-04090000Income and assets options online
133-04100000Income Management and BasicsCard self service options
133-04110000Money you owe option online
133-04120000Online estimator options
133-04130000Business and organisation search tools
133-04140000Centrelink payment details options online
133-04150020Update address, accommodation or contact details online
133-04150030View/update overseas travel online
133-04160020Reporting using phone self service
133-04160050Voiceprints for phone self service
133-04180000Reporting employment income online
133-04180030Employment income options online
133-04180080Self Service Access Facility (SSAF) for reporting employment income, participation and change of circumstance details
133-05000000Centrelink letters online and Electronic Messaging
133-06010010Troubleshooting Centrelink self service
133-07000000Services Australia social media accounts
133-08010000Online services for organisation nominees
133-10010000Medicare claims history and claims history statement online
133-10050000Child Dental Benefits Schedule (CDBS) details online
133-10060000Australian Organ Donor Register (AODR) details online
133-17021500Online services for TFES claimants
133-17022400Payment and Service Finder
133-17042600Evidence of Identity documents for Provider Digital Access (PRODA)
133-17111700myGov Code Generator app
133-18071206Urgent payment requests using self service
133-19051010Provider Digital Access (PRODA) organisations
133-19053103Troubleshooting self service
133-19053146Accessing and using self service
133-19061400Centrelink self service - access status, locking and unlocking
133-19061407Access and troubleshooting Child Support self service
133-19061414Access to Medicare self service - set up, checking, cancelling and enabling
133-19061415Accessing and using Centrelink self service
133-19061428Using Child Support self service
133-19061430Using Medicare self service
133-19061438Using myGov accounts
133-19061443Child Support channel preferences, online letters and messages
133-19061448Troubleshooting myGov
133-19071919Cancel my current payment online
133-20021940Medicare online account - Care plan search history screen
133-20071505Escalating organisation Provider Linking System incidents, complaints and feedback
133-20111745MBS Items Online Checker and patient care plan history search in HPOS
133-20112019Digital ID in myGov
133-21012715Update relationship details online
133-21022317Child Support Electronic Messaging (EM)
133-21042119Digital health and aged care channels upgrade to web services
133-23121856Digital Commonwealth statutory declarations in myGov
133-24011653Escalating Health Professional Online Services (HPOS) issues
133-24020907Track Medicare claims online
133-24031510Passkeys in myGov