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Family assistance and Paid Parental Leave scheme options online 133-04080000



This document outlines how customers can view and update their details for Family Tax Benefit (FTB), Child Care Subsidy (CCS), Parental Leave Pay (PPL) and Dad and Partner Pay (DAP) online.

Customers registered online

Customers must have an active online account to use many online options. They can also view and update their family income estimate and advise non lodgement using the Express Plus Centrelink mobile app.

Users can:

Online help is available when using the services by clicking on the relevant help links.

Customers without an online account

Customers do not need an online account to estimate how much they might get:

  • Family Tax Benefit (FTB)
  • Child Care Subsidy (CCS)
  • child support

The Resources page contains links to the Services Australia and Starting Blocks websites and support products.

Accessing and using Centrelink self service

Assessing special circumstances extensions for families unable to meet lodgement and other specific requirements for Family Tax Benefit (FTB) and Single Income Family Supplement (SIFS)

Assessment of adjusted taxable income for family assistance and Paid Parental Leave scheme payments

Family Tax Benefit (FTB) claim options and payment choices

Centrelink self service - access status, locking and unlocking

Customer notifies a change of circumstances for Parental Leave Pay (PPL)

Claim choice for a newborn or adopted child

Family assistance and Paid Parental Leave scheme options online

Family Tax Benefit (FTB) child of a person

Family Tax Benefit (FTB) for children aged 16-19 years

Healthy Start for School (HSFS) requirements for financial years 2011-12 to 2017-18

Healthy Start for School (HSFS) requirements from 1 July 2018

Helping families provide a reasonable annual income estimate for family assistance payments

How users create a myGov account and link services

New Financial Year Assessments (NFYA) for Family Tax Benefit (FTB) and Child Care Subsidy (CCS)

Online or Assisted Customer Claim (ACC) for family assistance, Parental Leave Pay (PPL) and Dad and Partner Pay (DAP)

Online estimator options

Non-lodger and late lodger process for Family Tax Benefit (FTB) reconciliation

Payment destination

Prohibition of Family Tax Benefit Instalment Payments (PIP)

Recording not required to lodge advice and previous year income

Recording return to work details and explaining eligibility for Family Tax Benefit (FTB) Part B quarantine

Study requirements for Family Tax Benefit (FTB) children aged 16 years or over

Troubleshooting Centrelink self service

Updating income estimates for the current financial year