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Review of decision & appeals content


File NameTitle
109-02000000Request for an explanation or application for a formal review
109-02010000Priority explanation or formal review of a decision
109-02020010SME explanations, ARO referrals and implementing ARO decisions
109-03000000First contact about a decision and the internal review process
109-03010000Advising verbally of an unfavourable decision
109-03020020Reviews by an Authorised Review Officer (ARO)
109-03030000Administrative Appeals Tribunal (AAT)
109-03030010Actioning initial request for statement from Administrative Appeals Tribunal (AAT)
109-03030020Preparation of hearing papers for the Administrative Appeals Tribunal (AAT)
109-03030030Privacy checking and quality checking of documents for the Administrative Appeals Tribunal (AAT)
109-03030040Actioning requests for further information from the Administrative Appeals Tribunal (AAT)
109-03030050Administration requirements for Administrative Appeals Tribunal (AAT) hearing
109-03050000Court Appeals after an unfavourable decision by Administrative Appeals Tribunal (AAT second review)
109-04000000Pending reviews of decisions
109-04010000Continuing payments pending review (PPR)
109-04020000Recovery of debts pending a reassessment, explanation or review of decision
109-05000000Payment specific reviews of decisions
109-05010000Review of ABSTUDY and Assistance for Isolated Children (AIC) Scheme decisions
109-05030000Review of Austudy Debt (pre 1 July 1998) decisions
109-05040000Reviews of JET Child Care fee assistance (JETCCFA) decisions
109-05050000Review of decisions for Financial Supplement Loan (FSL) payments made under the Student Financial Supplement Scheme (SFSS)
109-05080000Reviews of grants and ex-gratia payments
109-05100000Paid Parental Leave (PPL) employer initiated reviews and appeals
109-05110000Internal review process for care decisions
109-05120000Parental Leave Pay (PPL) employee initiated reviews and appeals
109-05130000Reviews and appeals of Dad and Partner Pay (DAP)
109-06000000Dates of effect for review of decision outcomes
109-06010000Customer initiated review of decision
109-06020000Secretary initiated review of decision
109-06030000Using the Review of Assessment (ROA) screen
109-07000000Other review options for dissatisfied customers
109-07010000Commonwealth Ombudsman
109-07030000Australian Human Rights Commission
109-07040000Customer compensation and act of grace payments
109-08000000Appeals (APL) system
109-09000000Reviewing Child Support decisions
109-10000000Request for review of legislative debt decisions (Medicare)
109-17021500Review of decision for Tasmanian Freight Equalisation Scheme (TFES)
109-21032647Preparing and actioning a section 35 non-disclosure application for an Administrative Appeals Tribunal (AAT) first review
109-23010937Emergency Management - internal review process
109-24092416Formal review triage