Skip to navigation Skip to content

Paid Parental Leave (PPL) employer initiated reviews and appeals 109-05100000



This document outlines PPL employer initiated reviews. An employer has the right to apply for a formal review of certain decisions, which affect them under the Paid Parental Leave scheme.

Employer initiated reviews

Employers can apply for a formal review of:

  • employer determination decisions
  • PPL funding amount decisions

Note: an employer cannot request an explanation of a decision.

When a review by an Authorised Review Officer (ARO) is finalised, the employer can request an Administrative Appeals Tribunal (AAT) first review. Employers do not have a right to request an AAT second review.

The Paid Parental Leave Employer Processing Team (PPLEPT) records an employer's application for a formal review and refer them to an ARO.

Employer determination decisions

The decision made by Services Australia about who will provide the PPL payment is based on information provided by the employee.

An employer may apply for a formal review of the decision that they must provide PPL to an employee on certain grounds. The Process page lists grounds for review.

The application for a formal review must be made in writing, be signed by a person authorised by the employer and be accompanied by documentary evidence or a statutory declaration supporting the review request.

A request for review must be made within 14 days after Services Australia gives the employer written notice of the employer determination decision.

If an ARO or AAT first review about the employer determination decision has not been finalised, Services Australia may take on the employer role in providing PPL payments to the employee when 28 days or more of arrears has accrued.

When the ARO or AAT affirms the original decision, the employer has 14 days to accept and provide bank account and pay cycle details. Failure to comply will result in the commencement of the assisted dispute resolution process.

Note: for the factors to consider when establishing whether a person is, or is not likely to be an Australian-based employee of the employer for the required period, see Employer Determinations and Casual Employee Guidelines. The Resources page contains a link.

PPL funding amount

When the funding amount is insufficient, an employer may apply for a formal review of the funding amount decision.

An application for a formal review must be made:

  • within 14 days after the day of the second payroll cut-off in relation to the PPL funding amount
  • in writing and be signed by a person authorised by the employer

    PPL debt decisions

    Employers have no legislative right to apply for a formal review of a debt raising or debt recovery decision.

    Withdrawal of an application for a formal review

    The employer may withdraw their application for a formal review at any time before the review being completed. A withdrawn application for a formal review is taken 'never to have been made'.

    AAT second review

    Employers have no legislative right to seek an Administrative Appeals Tribunal (AAT) second review.

    The Resources page contains a link to Employer Determinations and Casual Employee Guidelines

    Initial contact about a decision and the review of decision process

    Parental Leave Pay (PPL) employee initiated reviews and appeals

    Authenticating an employer

    Assisted dispute resolution for employer determination for Parental Leave Pay (PPL)

    Reviews and appeals for Dad and Partner (DAP)

    Parental Leave Pay (PPL)

    Request for an explanation or application for a formal review

    SME explanations, ARO referrals and implementing ARO decisions

    Reviews by an Authorised Review Officer (ARO)

    Administrative Appeals Tribunal (AAT)

    Delivery of Parental Leave Pay (PPL)