Skip to navigation Skip to content


Your health content


File NameTitle
011-03000000Healthcare Identifiers (HI) Service - Your Health
011-03010000Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010010Allocation of Individual Healthcare Identifier (IHI) in the Healthcare Identifiers (HI) Service
011-03010020Verify an Individual Healthcare Identifier (IHI) in the Healthcare Identifiers (HI) Service
011-03010030Create Verified Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010040Create Unverified Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010050Create Provisional Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010060Pseudonym Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010070Amend Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010090Duplicate Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010100Identify and resolve replica Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010110Identify and resolve duplicate Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010120Manage deceased Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010130Retire or expire Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010140Reinstate Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-03010160Security checks and release of Individual Healthcare Identifier (IHI) information
011-03010170IHI system logs for Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-04000000The My Health Record system - Your Health
011-04040000Medicare information in a My Health Record
011-04040040Document details in a My Health Record
011-04130010Service Officer training requirements for My Health Record system access
011-10000000Australian Immunisation Register (AIR)
011-10010000Enquiries for Australian Immunisation Register (AIR)
011-10010030Authentication and release of information for Australian Immunisation Register (AIR)
011-10020000Overseas immunisations and processing history forms in the Australian Immunisation Register (AIR)
011-10030000Family assistance and Australian Immunisation Register (AIR)
011-10030010Liaison between AIR and Centrelink staff for Australian Immunisation Register (AIR)
011-10040000Individual registrations in the Australian Immunisation Register (AIR)
011-10040010Amend individual registration on the Australian Immunisation Register (AIR)
011-10050000Provider registration in Australian Immunisation Register (AIR)
011-10050010Amend Medicare providers for Australian Immunisation Register (AIR) in Provider Directory System (PDS)
011-10050020Register, amend or cancel ancillary providers for Australian Immunisation Register (AIR) in Provider Directory System (PDS)
011-10060000Immunisation medical exemptions on the Australian Immunisation Register (AIR)
011-10070000Proof of vaccination and the Australian Immunisation Register (AIR)
011-10090000Payments and statements for AIR recognised vaccination providers
011-10090050Action Government Direct Entry Services (GDES) report for Australian Immunisation Register (AIR) payments
011-10100000Process claims in the Australian Immunisation Register (AIR)
011-10100070Merge or match individual records and SIN records in Australian Immunisation Register (AIR)
011-10100080Process daily resolution in Australian Immunisation Register (AIR)
011-10110000Process pended claims in Australian Immunisation Register (AIR)
011-10120000Change requests in the Australian Immunisation Register (AIR)
011-10130000Returned mail for Australian Immunisation Register (AIR)
011-10150000Forms for Australian Immunisation Register (AIR)
011-10160000Australian Immunisation Register (AIR) system
011-10160010Navigate Australian Immunisation Register (AIR) system
011-10160040Action a vaccination provider's enquiry on the AIR
011-10170010Establish a Family Tax Benefit (FTB) link for a child between Centrelink and the Australian Immunisation Register (AIR)
011-10170020Management of immunisation evidence
011-10170030View and update a child's immunisation status and assess or update immunisation exemptions for Family Tax Benefit (FTB)
011-11000000Australian Organ Donor Register (AODR)
011-11010000Register a new organ donor in the Australian Organ Donor Register (AODR)
011-11030000Amend organ donor registration
011-11040000End date and remove requests for organ donor registrations
011-11050000Processing rules for Australian Organ Donor Register (AODR)
011-11060000Search for and verify existing organ donor registration in Australian Organ Donor Register (AODR)
011-11070000Search organ donor records and respond to calls on behalf of Authorised Medical Personnel (AMP)
011-11080000Link Donor Only entitlement to consumer record
011-11090000Delete duplicate organ donor registration
011-11110000Action Australian Organ Donor Register (AODR) rework transaction
011-11120000Action Australian Organ Donor Register (AODR) returned mail
011-11130000Order Australian Organ Donor Register (AODR) brochures
011-11140000Request replacement organ donor card
011-13000000External Breast Prostheses Reimbursement Program (EBPRP)
011-13010000Eligibility for External Breast Prostheses Reimbursement Program (EBPRP)
011-13020000Enquiries for External Breast Prostheses Reimbursement Program (EBPRP)
011-13030000Claims for External Breast Prostheses Reimbursement Program (EBPRP)
011-13030010Lodge claim form for External Breast Prostheses Reimbursement Program (EBPRP)
011-13030020Validate claim form for External Breast Prostheses Reimbursement Program (EBPRP)
011-13030030Processing claims for External Breast Prostheses Reimbursement Program (EBPRP)
011-13040000External Breast Prostheses Reimbursement Program (EBPRP) 2 year claim again period
011-13050000Payments for External Breast Prostheses Reimbursement Program (EBPRP)
011-13050010Debt recovery for External Breast Prostheses Reimbursement Program (EBPRP)
011-13060000Forms and stationery for External Breast Prostheses Reimbursement Program (EBPRP)
011-15000000Medicare Compensation Recovery
011-15010000Document Assessment – Medicare Compensation Recovery
011-15020000Notifiable and not notifiable claims - Medicare Compensation Recovery
011-15030010Notice of past benefits (NOPB) and Notice of charge (NOC) - Medicare Compensation Recovery
011-15030040Notice of reimbursement arrangement (NORA) - Medicare Compensation Recovery
011-15030050Notice of past benefits request and Notice to claimant (NTC) - Medicare Compensation Recovery
011-15030060Statement by claimant (SBC) and care costs - Medicare Compensation Recovery
011-15030070Extensions, decisions and reviews – Medicare Compensation Recovery
011-15040000Escalations - Medicare Compensation Recovery
011-15040010Claim management - Medicare Compensation Recovery
011-15040040Close, terminate or reopen a claim - Medicare Compensation Recovery
011-15040100Notice of judgment or settlement (NOJS) - Medicare Compensation Recovery
011-15040120Authority to access a claim - Medicare Compensation Recovery
011-15050000Payments, refunds and debts – Medicare Compensation Recovery
011-15070000Process Correspondence - Medicare Compensation Recovery
011-15070020Mail process and Work Optimiser - Medicare Compensation Recovery
011-17000000Veterans' Affairs Processing (VAP) - Your Health
011-17010000Patient eligibility for Veterans' Affairs Processing (VAP)
011-17033000Electronic Data Interchange (EDI) claims for Simplified Billing in Medicare
011-17112900Medicare online services
011-18052100Assess and process claims in Disaster Health Care Assistance Scheme
011-18052101Lodge a claim in the Disaster Health Care Assistance Scheme
011-18052102Payment process for the Disaster Health Care Assistance Scheme
011-18052200Australian Immunisation Register (AIR) site functions
011-18071128Processing My Health Record options – tips and error reporting
011-18111219Greatest Permissible Gap (GPG)
011-18120406Assessing complex Medicare Benefits Schedule (MBS) claims with clinical details
011-19000000Private Health Insurance Rebate - Premium Reduction Programme
011-19012231Medicare number and Medicare card requests for prisoners
011-19042328Newborn child enrolments in Medicare
011-19042332Customer enquiries about newborn child enrolments in Medicare
011-19042334Complex eligibility and entitlement type of newborn child enrolments in Medicare
011-19042336Lodgement of newborn child enrolments in Medicare at service centre
011-19042338Processing newborn child enrolments in Medicare
011-19042341Errors and exceptions with newborn child enrolments in Medicare
011-19101507Treatment and management plans for eating disorders (including anorexia nervosa)
011-20011348Mental health treatment services for people affected by bushfires
011-20021107Magnetic Resonance Imaging (MRI) services assessing in Medicare
011-20021119Computed Tomography (CT) services assessing in Medicare
011-20021124Nuclear medicine imaging services in Medicare
011-20021142Ultrasound services assessing in Medicare
011-20021152X-rays (diagnostic radiology) services assessing in Medicare
011-20031903Temporary Medicare Benefits Schedule (MBS) items in response to Coronavirus (COVID-19)
011-20050734Medicare Safety Net (MSN) Adjustments
011-20062640Eye surgery (Ophthalmology) services in Medicare
011-20073009Return to sender (RTS) mail for Medicare
011-20082111Australian Immunisation Register (AIR) site access in HPOS
011-20092919Action public email enquiries for Australian Organ Donor Register (AODR)
011-20100151Enquiries and authenticating a customer - Medicare Compensation Recovery
011-21022531Release of information for Child Dental Benefit Schedule (CDBS)
011-21030313MyMedicare program
011-21032510Australian Thalidomide Survivors Support Program
011-21050315Duplicate PIN report processing for AIR Centrelink Liaison Officers
011-21051101Manual matching process for AIR Centrelink Liaison Officers
011-21051708Evidence of identity - Individuals apply for IHI
011-21060315Medication Program for Homeless People - also known as the Continuing Medication Program (CMP)
011-21060746Returned mail for Individual Healthcare Identifiers (IHI)
011-21100735Medicare Patient History (NHSI) Mainframe
011-21121458Simplified Billing reports in RMDS
011-22011453Repetitive Transcranial Magnetic Stimulation (rTMS)
011-22012437Processing proof of immunisation requests for Out of Home Care (OOHC)
011-22031026International COVID-19 Vaccination Certificates (ICVC)
011-22040149Medicare Compensation Recovery System (MCRS)
011-22060105Customer password for Medicare enquiries
011-22060111Sensitive Information Indicators in the CDMS
011-22080123Health research mailouts – Medicare
011-22100417National Cancer Screening Register
011-23032030Missing Link report processing for AIR Centrelink Liaison Officers
011-23032034Medicare eligibility for enrolments
011-23062819Identity verification for Medicare enrolments and re-enrolments in the Medicare Document Verification Service (DVS) Portal
011-23072123Digital Medicare enrolments (DME) and the MEE Portal
011-23080150Authenticating a Disaster Health Care Assistance Scheme (DHCAS) customer
011-23090642My Health Record for individuals
011-23090646My Health Record for 14-17 year olds
011-23090648My Health Record for children/dependants
011-23090651Deceased individuals and My Health Record
011-23090715Nominated representatives in My Health Record
011-23090721Cancelling a My Health Record for individuals or authorised representatives
011-23090741Authorised representatives in My Health Record
011-23090744Serious incidents and Tier 3 escalations for My Health Record
011-23090850Customer registration for MyMedicare
011-23091114Incorrect or missing information in My Health Record
011-23091125my health app and third-party apps for My Health Record
011-23091139Service Now - Customer Service Management for My Health Record
011-23091209Viewing documents or updating personal information for My Health Record
011-23091225Overview of My Health Record National Consumer Portal
011-23091232Linking a myGov account to a My Health Record
011-23091247Privacy and access for My Health Record
011-23091257COVID-19 vaccination enquiries in My Health Record
011-23091518Family safety and My Health Record
011-23091825Advance care planning information in My Health Record
011-23092214Request to copy or transfer a child under 15 years to another Medicare card due to family and domestic violence
011-23092751My Childhood Development in My Health Record
011-23100558Notifications in the My Health Record system
011-23102650MyMedicare for service centre staff
011-23110225Action public email enquiries for the Disaster Health Care Assistance Scheme (DHCAS)
011-23111411Assessing a Medicare Entitlement Statement (MES) application
011-23111416Search and key manual Medicare Entitlement Statement (MES) applications
011-23111429Process and finalise a Medicare Entitlement Statement (MES) application
011-23111435Reprint a Medicare Entitlement Statement (MES)
011-23111444Reassess and update a Medicare Entitlement Statement (MES)
011-23111450Mailing and emailing a Medicare Entitlement Statement (MES)
011-23111620Medicare eligibility and enrolments request for information
011-23121541Record or amend catch up schedules in the Australian Immunisation Register (AIR)
011-24052104Add additional name or alternate date of birth to an Individual Healthcare Identifier (IHI) in Healthcare Identifiers (HI) Service
011-24070420Care costs - Medicare Compensation Recovery
011-40000000Medicare - Your Health
011-40020000Authenticating a Medicare customer
011-40030000Power of Attorney, Guardianship, Administrative Orders and Authorised Representative for Medicare
011-40040000Perform telephone security check for private health insurers in Medicare
011-40050000Release of information for Medicare
011-40060000Consumer Directory Maintenance System (CDMS) for Medicare
011-40060010Register a customer for Medicare in the Consumer Directory Maintenance System (CDMS)
011-40060030Amend customer details in the Consumer Directory Maintenance System (CDMS) for Medicare
011-40060050Amend address in the Consumer Directory Maintenance System (CDMS) for Medicare
011-40060060Amend program review details in the Consumer Directory Maintenance System (CDMS) for Medicare
011-40060070Amend customer entitlement details in the Consumer Directory Maintenance System (CDMS) for Medicare
011-40060080Process Fact of Death Data (FODD) in the Consumer Directory Maintenance System (CDMS) for Medicare
011-40060110System functionality of the Consumer Directory Maintenance System (CDMS) for Medicare
011-40090000Disaster Health Care Assistance Scheme eligibility criteria and document requirements
011-40100000Archiving and document retrieval for Medicare
011-40110000Using Standard Letter Templates (SLT)
011-40120000National telephony protocols for Medicare and Pharmaceutical Benefits Scheme (PBS)
011-40120020Telephone standards for Medicare and Health Delivery
011-40120030Call transfers for Medicare and PBS telephony
011-40130000Rapid Addressing for Medicare
011-41000000Medicare - Programs and services - Your Health
011-41010000Mental health treatment plans (MHTP) under Medicare (Better Access Initiative)
011-41020000Complex neurodevelopmental disorders and eligible disability services in Medicare
011-41030000Child Dental Benefits Schedule (CDBS) in Medicare
011-41030020Claims for the Child Dental Benefits Schedule (CDBS) in Medicare
011-41030030Patient eligibility for Child Dental Benefits Schedule (CDBS) in Medicare
011-41030040Provider eligibility for Child Dental Benefits Schedule (CDBS) in Medicare
011-41030050Inquire and amend CDMS tab fields for the Child Dental Benefits Schedule (CDBS) in Medicare
011-41050000Chronic Disease Management (CDM) in Medicare
011-41060000Cleft and craniofacial conditions in Medicare
011-41090000Medicare Teen Dental Plan (MTDP)
011-42000000Medicare - Assessing - Your Health
011-42020000General assessing information for Medicare
011-42020010Providing Medicare benefit estimates via the Medicare General enquiries line
011-42020020QITI assessing information system
011-42030000Assessing Bulletins for Medicare
011-42040000Professional attendances assessing rules in Medicare
011-42040010Referrals for assessing in Medicare
011-42040020Services provided by practice nurses, Aboriginal health workers and Aboriginal and Torres Strait Islander health practitioners for Medicare assessing
011-42040030Medicare Benefit Schedule (MBS) health assessments for specific target groups (including Indigenous Australians)
011-42050000Diagnostic procedure assessing rules in Medicare
011-42060000Therapeutic procedures assessing rules in Medicare
011-42060010Anaesthetic services assessing rules in Medicare
011-42060020Assistance at operations assessing rules in Medicare
011-42060030Discontinued and abandoned surgery assessing rules in Medicare
011-42060040Obstetrics services for Medicare
011-42060050Surgical operations assessing rules in Medicare
011-42060060Multiple operations assessing rules in Medicare
011-42060070Cosmetic and plastic surgery assessing rules in Medicare
011-42060080Aftercare assessing rules in Medicare
011-42060090Intensive care management services in Medicare
011-42060100Radiation oncology (radiotherapy)
011-42060110In-vitro Fertilisation (IVF) and other Assisted Reproductive Technology (ART) MBS services
011-42060130Skin services in the Medicare Benefits Schedule (MBS)
011-42070000Oral and maxillofacial assessing rules in Medicare
011-42080000Diagnostic imaging assessing rules in Medicare
011-42090000Understanding Pathology assessing rules in Medicare
011-42090010Account requirements for pathology services in Medicare
011-42120010Composite items assessing in Medicare
011-42120020Derived fee items assessing in Medicare
011-42120030Assessing MBS item restrictions
011-42140000Optometrical services assessing rules in Medicare
011-43000000Medicare - Claims - Your Health
011-43010000Patient claims processing in Medicare
011-43010010Medicare benefits for professional services
011-43010020Professional services related to Medicare patient claims
011-43010030Account and receipt documents for Medicare claims processing
011-43010040Patient claim requirements for payment of Medicare benefits
011-43010050Incomplete or incorrect Medicare claims forms
011-43010060Release of claims information in Medicare
011-43010070Medicare claims for deceased persons
011-43010080Hospital Substitute Treatment (HST) claims for Medicare
011-43010090Charges $10,000 or more (greater than $9,999.99) for Medicare patient claims
011-43010100Adjustments for Medicare patient claims
011-43010110Goods and Services Tax (GST) charged to Medicare patient claim accounts
011-43010130Medicare patient claims history or claims history statement has incorrect or missing information
011-43010150Processing radiation oncology
011-43010160Assistant surgeon accounts processing in Medicare
011-43010170Printed receipts confirming payment of Medicare benefit
011-43020000Indicators, codes, modifiers and control lines for claims processing in Medicare
011-43020010Return mail indicator for Medicare claims
011-43030000Bulk bill claims in Medicare
011-43030020Bulk bill late lodgement claims in Medicare
011-43030030Bulk bill incentive items in Medicare
011-43040000Bulk bill latter day adjustment (LDA) claims in Medicare
011-43040050Online statement and features for bulk bill LDA claims in Medicare
011-43050000Latter day adjustments (LDA) and HELD payments for patient claims
011-43060000Simplified Billing claims in Medicare
011-43060010ECLIPSE claims for Simplified Billing in Medicare
011-43060020Billing agents for Simplified Billing in Medicare
011-43060030Payments for Simplified Billing in Medicare
011-43060050Statement of benefit for Simplified Billing in Medicare
011-43060060Operational Statistics System (OSS) for simplified billing in Medicare
011-43070000Simplified Billing Latter Day Adjustment (LDA) claims in Medicare
011-43080000Medicare Safety Net
011-43080010Concessional Safety Net (CSN) threshold for Medicare
011-43080020Extended Medicare Safety Net (EMSN)
011-43080030Family Tax Benefit Part A in Medicare Safety Net
011-43080040Process Medicare Safety Net claims
011-43080050Verify services for Medicare Safety Net
011-43080060Family registration and confirmation for Medicare Safety Net
011-43080070Register children (including children in care) for Medicare Safety Net
011-43080100Medicare Safety Net thresholds
011-43080110Medicare Safety Net letters
011-43090000Cheque processing in Medicare
011-43090010Cheque trace requests for patient claims in Medicare
011-43100010Medicare Two-way and claims processing
011-43110000Medicare Easyclaim service
011-43120000Electronic funds transfers (EFT) for Medicare claims
011-43120010Medicare benefit not received (EFT dispute)
011-43120020Store, confirm and end date bank account details for Medicare EFT payments
011-43120030Identify Medicare direct deposits on claimant's bank statements
011-43130000Medicare electronic claiming
011-43140000Medicare online claiming
011-43140100Enquiries received via telephone for digital self service claims
011-43140200Process digital self service claims
011-43150000Telephone claiming service for Medicare
011-43160000Medicare benefit tax statements
011-43170000Bank Reconciliation Electronic Funds Transfer Enquiry (BREFTE) system for Medicare
011-43180000Work Distribution, Allocation and Management System (WDAM) for Medicare claims
011-43180010Reporting in the Work Distribution, Allocation and Management System (WDAM)
011-43190000Medicare Claims Review Panel (MCRP)
011-44000000Medicare - Eligibility - Your Health
011-44010000Australian citizens eligibility for Medicare
011-44010010Access VEVO (Visa Entitlement Verification Online) program
011-44015000Escalation process for Medicare Eligibility
011-44020000Applicants for permanent residency eligibility for Medicare
011-44020010Applicant for Partner visa (subclass 309/100 and 820/801)
011-44040000Medicare eligibility for customers with permanent resident status
011-44050000Medicare eligibility for New Zealand citizens
011-44060000Reciprocal Health Care Agreements (RHCA) eligibility for Medicare and Pharmaceutical Benefits Scheme (PBS)
011-44070000Ministerial orders and Medicare eligibility
011-44080000Lifetime Health Cover (LHC) eligibility in Medicare
011-44090000Medicare Entitlement Statement (MES)
011-44100010DPID matching for Medicare enrolments
011-44100020Intertwined enrolment records in Medicare
011-44100030Duplicate Medicare enrolment and consumer IDs in Medicare
011-44110000Amend a person's Medicare enrolment details
011-44110010Change legal name on Medicare record
011-44110020Change of sex or gender for Medicare enrolments
011-44110040Amend deceased persons Medicare enrolment requirements
011-44120000Child enrolments in Medicare
011-44120020Adopted child enrolments in Medicare
011-44120030Child Protection Agency – Medicare card number requests for children and young people in out-of-home care (OOHC)
011-44120040Homeless child enrolments in Medicare
011-44120050Unidentifiable child enrolments in Medicare
011-44120060Child born in Australia enrolling in Medicare
011-44120070Child born overseas enrolling in Medicare
011-44120090Enrol a child in Medicare where a surrogacy arrangement exists
011-44130000Indigenous enrolments in Medicare
011-44140000Document types for Medicare eligibility and enrolment
011-44150000Medicare cards
011-44150020Copy or transfer a person or child to another Medicare card
011-44160000System flags, control lines and abbreviations for Medicare enrolments
011-44170000Newborn Enrolment Trial - Birth of a Child (BoC) pilot
011-60000000Pharmaceutical Benefits Scheme (PBS) - Your Health
011-60010000Eligibility for Pharmaceutical Benefits Scheme (PBS)
011-60010020Improved Monitoring of Entitlements (IME) service
011-60010030Repatriation Benefits card (RPBC) in Pharmaceutical Benefits Scheme (PBS)
011-60020000Pharmaceutical Benefits Scheme (PBS) patient refunds
011-60020030Process a Pharmaceutical Benefits Scheme (PBS) patient refund
011-60030000Prescription Shopping Programme (PSP)
011-60050000Closing the Gap (CTG) Pharmaceutical Benefits Scheme (PBS) Co-payment Program
011-60070000Stoma Appliance Scheme (SAS)
011-60080000Customs and prescription drug smuggling