Customer enquiries about newborn child enrolments in Medicare 011-19042332

This document contains information about newborn child enrolment enquiries at a service centre and smart centre.

The Resources page contains:

• links to:
• acceptable proof of birth documents
• the MS004 and MS018 forms
• Services Australia website for submitting Centrelink documents online and getting in contact
• frequently asked questions, and
• contact details for Medicare Public LPS

Related links

Accessing and personalising Customer First

Amend a person’s Medicare enrolment details

Child enrolments in Medicare

Complex eligibility and entitlement type of newborn child enrolments in Medicare

Copy or transfer a person or child to another Medicare card

Errors and exceptions with newborn child enrolments in Medicare

Register for Medicare Safety Net - Families, couples and children

Lodgement of newborn child enrolments in Medicare at service centre

Tier 0 technical support - self-sufficiency

Newborn child enrolments in Medicare

Online and assisted customer claims for family assistance and Parental Leave Pay (PPL)

Authenticating a Medicare customer

Processing newborn child enrolments in Medicare

Accessing and using Centrelink self service

My Health Record for children/dependants

First Contact Resolution (FCR)