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Bulk bill incentive items in Medicare 011-43030030



For Coronavirus (COVID-19) information relating to MBS items, see Temporary Medicare Benefits Schedule (MBS) items in response to Coronavirus (COVID-19).

This document outlines information about bulk bill incentive items for Medicare.

Bulk bill incentives

Bulk bill incentive items are available for General Practitioners (GP) can be claimed where:

  • the service provided is bulk billed, and
  • the person is under 16 years of age or is a Commonwealth concession card holder

Bulk bill incentive items can be claimed in accordance with the Medicare Benefits Schedule (MBS) item descriptions.

Concessional Rule

A patient is considered to be concessional if they are under 16 years of age or are the holder of, or listed on, a Commonwealth concession card at the date of service.

Concession cards

The following concession cards entitle General Practitioners (GP) to claim a bulk bill incentive payment.

  • Centrelink
    • Commonwealth Seniors Health Card (CSHC)
    • Health Care Card (HCC)
    • Pensioner Concession Card (PCC)
  • Department of Veterans' Affairs (DVA)
    • Pensioner Concession Card (PCC)
    • Commonwealth Seniors Health Card (CSHC)

Note: Gold or White Cards issued by DVA do not attract the additional bulk bill incentive payment. However, if a Gold or White Card holder also holds a recognised Commonwealth concession card and chooses to be treated under the Medicare arrangements, then that patient is an eligible concession card holder.

Release of concessional status to Providers for claiming bulk bill incentive payments

A provider can check a patients concession through Health Professional Online Services (HPOS) using a Medicare Public Key Infrastructure (PKI) Individual Certificate, Concessional Verification checking through Medicare Online/Easyclaim or by contacting Services Australia on 132 150.

Services Australia can release a patient's concessional entitlement status to a provider if they have the patient's consent and have explained to the patient why they need this information.

A patient’s concessional eligibility can be displayed in the patient history enquiry screen (via Mainframe) or for further details, Service Officers can query the PBS concessional information.

The Resources page contains contact details for Medicare and Aged Care - Local Peer Support (LPS) and a link to MBS Online.