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Services Australia social media accounts 133-07000000

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This document outlines how Services Australia uses sites as a way of sharing information. The agency monitors issues and responds to questions and complaints. Customers may be asked to complete a quick survey after they interact with the agency on social media. The survey is optional. It does not ask about their personal information.

Facebook

A social networking service. Users must register before using the site. Once registered they may:

  • create a personal profile
  • add other users as friends
  • exchange messages, including automatic notifications when they update their profile

Twitter

An online social networking service and microblogging service. It enables its users to send and read text-based messages of up to 280 characters. The messages are known as 'tweets'. Users can follow the agency on Twitter.

YouTube

A video-sharing website on which users can upload, view and share videos. The agency’s channel has a series of ‘how to’ videos. They assist customers to:

  • registers for myGov
  • use their online accounts
  • use the Express Plus apps

The Resources page has links to the Services Australia website.