Deduction Statement 133-04020020

The Deduction Statement is a document that shows the deductions from a customer's regular allowance/s or benefit payment. It can help customers manage their own finances by providing the following:

• the next regular payment the customer is due to get
• the amounts deducted from the payment
• the balance remaining

Encourage customers to get and check their statement. Customers can track their deductions and make sure their financial arrangements are correct.

Customers can also view and update some deductions via their Centrelink online account.

The types of deductions include the following (if applicable):

• Participation penalty amounts and non-payment periods
• Recovery details for urgent payments
• Weekly payments
• Repayment details for advance payments
• Centrelink debt repayments
• Child support
• Tax
• Income Management expense amounts
• Rent Deduction Scheme (RDS)
• Centrepay
• Planned future new deductions or changes for Income Management, RDS or Centrepay

Deduction Statements do not issue automatically to customers. Customers can get a Deduction Statement by:

• using the Request a document option online
• using phone self service
• contacting Smart Centre Call and asking for a copy
• getting a copy in person from their local service centre

Customers must:

• be in receipt of a primary benefit that is not cancelled, and
• have a current and/or a future deduction instruction or
• have a recovery or expense repayment

If a customer needs help to register online or wants to discuss the statement, they can:

• phone their payment/support line or
• visit a service centre

Customers can get other statements relating to their Centrelink payments, see:

• Centrelink Statement
• Centrepay Statement
• Income and Asset Confirmation Statement for financial planners