Travel Management Application (TMA) 010-20081213
Expand allTravel Management Application (TMA)
This document outlines the TMA in Process Direct. All activity and information relating to Fares Allowance (FAA) and Away from Base for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES), must be recorded within TMA.
General information on the TMA
TMA records and manages all aspects of travel arrangements and entitlements for students and non-student travellers. This includes:
- managing the lifecycle of ABSTUDY travel bookings including requests, cancellations, variations, penalties and reimbursements
- linking approved traveller bookings to the relevant student bookings
- exporting booking spreadsheets to send to the Travel Management Company (TMC) to book, vary or cancel travel arrangements
- uploading travel itineraries or other documents to travel bookings and/or reimbursements
- creating notes on travel bookings
- logging changes made to travel
- searching for travel records
- recording capability, including grouping student or travel bookings by school or community
- managing disrupted travel incidents
- payment of meals and accommodation (residential expenses package or travel allowance) for Away from Base
ABSTUDY Smart Centre Travel and Away from Base Service Officers have full access to TMA to manage all aspects of travel for students and non-student travellers'.
ABSTUDY Smart Centre Telephony Service Officers have full view access to TMA along with limited access to role specific functions, such as creating and varying travel requests.
For Quality Management Officers wanting to perform quality checks on activities completed in the TMA, see Travel Management Application (TMA) Quality Checking Procedures.
ABSTUDY Operational Information (OI) reports
ABSTUDY OI reports enable users with appropriate access to obtain consolidated reports of students and non-student travellers who have travel bookings arranged through the ABSTUDY TMA.
Reports available are:
- Emergency Report - Manages all travel arrangements in real time, for students and non-student travellers affected by significant travel events, such as cyclones, fires or travel carrier issues
- Outstanding Itineraries - Identifies all traveller bookings with a travel Itinerary outstanding from the Travel management Company (TMC)
- Reimbursement Report - Obtains transactional information used for Fares Allowance reimbursement reviews/appeals. To manage Away from Base components paid in advance and the subsequent acquittal process required under the ABSTUDY programme
- No Show Travel Costs - Identifies all traveller bookings with outstanding Travel Costs required from the TMC
- All TMA - Captures all travel arrangements entered into the TMA per Customer Reference Number (CRN) or per travel booking
The Resources page contains a table for the ABSTUDY OI reports - access and User Guide and a link to Office Locator.
Related links
Assessing eligibility for Fares Allowance (FAA) for ABSTUDY
Away from Base assistance for ABSTUDY
Online Document Recording (ODR)
Creating, reviewing and deleting documents (including Fast Notes and DOA DOCs)
Travel Management Application (TMA) quality checking