Coding pre-booked Fares Allowance (FAA) entitlements for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES) 010-02100070
Expand allThis document outlines the requirements for coding and managing travel bookings, of Fares Allowance (FAA) for ABSTUDY and ABSTUDY Pensioner Education Supplement (PES) in the Process Direct Travel Management Application (TMA).
All activity and information relating to FAA for ABSTUDY and ABSTUDY PES, must be recorded within TMA.
Authorising Fares Allowance (FAA) in advance
ABSTUDY and ABSTUDY PES student and non-student travellers can request their travel to be authorised in advance. Services Australia will assess eligibility for ABSTUDY FAA and book qualifying travel arrangements prior to the journey.
Claim assessment
The details of the journey for pre-booked travel must be entered into TMA. Once lodged, the student and/or non-student traveller's travel request will be assessed for eligibility and the outcome recorded in TMA. A letter, where required, will be sent advising of the outcome of their claim for FAA.
Timeframes - travel request reasons
The agency has agreed to provide approved travel requests to the Travel Management Company (TMC) within the following timeframes. This will allow the TMC enough time to:
- source travel providers
- finalise bookings, and
- provide travel itineraries for all travellers
The timeframes are:
- Bulk: School Vacation bulk request, 6 weeks before the travel date
- Other: All other travel reasons, regardless of whether the booking is for one or more travellers - 7 days before the travel date. This includes:
- start of year
- end of year
- special purpose
- orientation
- compassionate
- away from base
- mid year
- school vacation add-ons, and
- private boarders
- Urgent: New travel requests assessed as urgent. That is, unforeseen or exceptional circumstances before 7 days of travel
- Amendments: As soon as possible
- Cancellations: As soon as possible
The Resources page contains a table for ABSTUDY Booking Status values, approved codes to use when sending a request to the TMC, ABSTUDY Travel Authorisation - Booking Form templates, ABSTUDY Travel Authorisation - Booking Form User Guide, ABSTUDY Travel Minimum DOC standards, Quicksteps email templates and a link to Office Locator.
Related links
Travel Management Application (TMA)
Assessing eligibility for Fares Allowance (FAA) for ABSTUDY
Away from Base assistance for ABSTUDY
Determining the appropriate travel destination for ABSTUDY Fares Allowance (FAA)
Fares Allowance (FAA) authorised in advance of travel for ABSTUDY
Online Document Recording (ODR)
Creating reviewing and deleting documents (including Fast Notes and DOA DOCs)