Negotiating an Activity Agreement for Youth Allowance (YA) students returning to study after discontinuing a previous course 010-06090030

A Youth Allowance (YA) student who is returning to study full time in a new tertiary course after previously starting, but not completing a different tertiary course, is needed to enter into an Activity Agreement. The exception to this is when the person withdrew from or failed the previous tertiary course due to exceptional circumstances. This means the student will have to complete the second (or subsequent) course within the time allowed for that course, unless there are special circumstances preventing them from doing so.

An Activity Agreement is usually required where the new course and the discontinued course are at the same level of study.

Note: if a student returns to study in the same type of course (for example, Bachelor of Arts) at a different education provider, it is considered to be a new course. If a student is changing course (for example, transferring from a Bachelor of Arts, which they have not completed, to a Bachelor of Arts/Bachelor of Science double degree), they would be considered to be commencing a new tertiary course at the same level. This applies whether or not the education provider has applied a recognition of prior learning (RPL) assessment or provided credit for previous study to the new course.

YA tertiary students will be subject to an Activity Agreement within the online claim if they have:

• only tried one previous incomplete tertiary course, and
• not withdrawn or failed due to exceptional circumstances

The YA Activity Agreement will display a personalised agreement with a declaration and allow the customer to agree/disagree.

The Activity Agreement can be viewed within the claim slider. YAAA will display on the Claim DOC Summary Line in the customer's document list.

In the following circumstances, the Activity Agreement will need to be negotiated manually:

• the study information provided in the online claim is incorrect
• there are multiple incomplete tertiary courses at the same level of study

Do not hold claims awaiting the return of, or agreement to, an Activity Agreement.

The Manage Activity Agreements for Students screen in the Student Activity Agreement workflow in Customer First is used to record or view information contained in an Activity Agreement unless the Activity Agreement was automatically generated in an online claim.

To remain eligible for YA, a student must be making satisfactory progress in their course.

An allowable time assessment is not needed once the negotiation of an Activity Agreement has started and/or is in place.