Processing an ABSTUDY claim 010-23061559
Expand allThis document outlines the process for assessing a claim for ABSTUDY.
Claim processing
ABSTUDY Smart Centre Processing Teams process all ABSTUDY claims. See Processing arrangements for ABSTUDY claims and enquiries.
Claiming ABSTUDY Allowances and Awards
To help customers or their correspondence nominee claim the correct ABSTUDY Allowances and Awards, see Claiming ABSTUDY.
Job seeker transferring to ABSTUDY
Check the following procedures if the customer is transferring from a current job seeker payment to ABSTUDY, see:
- JobSeeker Payment (JSP) job seekers returning to full-time study, or
- Youth Allowance (YA) job seeker or Australian Apprentice returning to full-time study
The Resources page contains links to ABSTUDY claim forms, links to useful sites, letter templates, information on the transfer of excess SFA (Group 2) and Accommodation (AC) screen coding for a student under 16 in a private board arrangement.
Related links
ABSTUDY eligibility and requirements
Coding ABSTUDY education details
Not qualified for ABSTUDY if receiving other assistance to study or as an Australian Apprentice
Processing ABSTUDY claims in Process Direct
Tax File Number (TFN) for ABSTUDY
Education Entry Payment (EdEP)
Low Income Health Care Card (LIC)
Processing Low Income Health Care Card (LIC) claims
Using the Desktop Fax workflow to fax forms and modules