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Australian Apprenticeship Support Network providers 010-01030080



This document outlines information about Australian Apprenticeship Support Network (Apprenticeship Network) providers, who streamline services for employers and anyone wanting to undertake an Australian Apprenticeship.

Role of Apprenticeship Network providers

Apprenticeship Network providers are contracted by the Australian Government to provide support services for Australian Apprenticeships and provide information to employers and anyone seeking to undertake an apprenticeship or traineeship. This includes young people who are still at school or participating in full-time study, or job seekers. Apprenticeship Network providers are not recruitment or placement services, but may work with Workforce Australia where appropriate.

Accessing Apprenticeship Network providers

There is no eligibility criteria for accessing the services of Apprenticeship Network providers. Providers are obliged to assist anyone seeking information on apprenticeships or traineeships under the Australian Apprenticeships scheme.

Australian Apprenticeship characteristics

There is no age requirement for participation in an Australian Apprenticeship. An Australian Apprentice has to meet a number of defining characteristics.

These characteristics include:

  • being a signatory to a registered, validated, Training Agreement
  • being involved in paid work and structured training
  • undertaking a training program that leads to a nationally recognised qualification

People undertaking an Australian Apprenticeship may be able to receive Youth Allowance, Austudy or ABSTUDY as an apprentice.

Apprenticeship Network provider services

Services offered by Apprenticeship Network providers include:

  • providing information about Australian Apprenticeships options to employers, Australian Apprentices and any other interested people
  • promoting and marketing Australian Apprenticeships
  • administration of Australian Apprenticeships support services (including determining eligibility for Commonwealth incentives and allowances, lodging Training Agreements with State/Territory Training Authorities and processing payments on behalf of the Commonwealth for example, Wage top-up scheme)
  • working with State and Territory Training Authorities to provide a one stop integrated support service for employers and Australian Apprentices
  • establishing relationships with Workforce Australia, Registered Training Organisations, schools etc.

Referrals to Apprenticeship Network providers

Services Australia provides a referral service to Australian Apprenticeships for customers or employers needing more information about Australian Apprenticeships. Australian Apprenticeships are not contracted to provide a recruitment or placement service, but work with Workforce Australia where appropriate.

Job seekers can also use the equipment in the job search facilities area to search for Australian Apprenticeship Network providers and/or job vacancies.

Note: an Australian Apprentice may be entitled to ABSTUDY, Austudy or Youth Allowance as an apprentice.

The Resources page contains links to information about Australian Apprenticeships, contact details and frequently asked questions about additional assistance for apprentices and trainees.

Identifying the most beneficial payment for students or Australian Apprentices

Self service terminals

Existing customer starts an Australian Apprenticeship