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Assessing the ABSTUDY Additional Information Form (SY023) 010-02020080

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This document explains how to assess and process the ABSTUDY additional information form (SY023).

When to use this form

Applicants will need to complete and lodge an ABSTUDY Student Additional Information Form (SY023) if they have lodged an incomplete or incorrect claim for ABSTUDY.

Service Officers may also request the customer completes an SY023 if they advise of a major change to their circumstances that may affect their rate of or eligibility for ABSTUDY, such as, moving from Incidentals only to ABSTUDY Living Allowance.

If the customer is only advising changes to their study details, they can A self service option is available for customers: Placed under section headings or general content where self service options are available. view and update the study details online if they are registered online and are authenticated.

Processing

ABSTUDY Smart Centre Processing Teams process ABSTUDY claims. See Processing arrangements for ABSTUDY claims and enquiries.

The Resources page contains a link to the ABSTUDY Student Additional Information Form (SY023).

ABSTUDY eligibility and requirements

Manage study details

Access to Centrelink self service - set up, checking, locking and resetting

Completing an ABSTUDY form