Grandparent, Foster and Kinship Carer Advisers 101-23041750
Grandparent, Foster and Kinship Adviser Keywords
Use these keywords in the GFKCA (Grandparent, Foster, and Kinship) Fast Notes.
Note: more than one keyword can be added to a Fast Note. For example: Adviser transfers a call from a kinship carer to the Families line, the Fast Note would include #GADNT#, #INTREF# and #KIN#.
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Keyword |
Description |
|
#GADNT# |
Use in all Fast Notes created by Advisers. |
|
#EXTREF# |
Use when the Adviser provides the caller with external referrals (other government agencies such as Department for Child Protection, non-government organisations (NGOs), community groups etc.). |
|
#INTREF# |
Use when the Adviser provides the caller with internal referrals (other specialists such as a social worker, Financial Services Information (FIS) Officer, Child Support, Medicare etc.). |
|
#KIN# |
Use when the Adviser has contact with a kinship carer. |