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Identifying a package of services for self employed customers 043-02010010

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Examples

This table describes an example of a customer claiming payment.

Item

Example

1

Self employed customer claiming payment

A customer claims JobSeeker Payment (JSP) or Youth Allowance (YA). During the interview, the customer states they work in the building industry (bricklayer, builder, painter etc.) but they are not receiving any income due to a lack of work caused by a downturn in the industry, for example, due to a long period of wet weather. The customer also states they are still spending a significant amount of time quoting new jobs. They have no new work to start in the near future and limited or no current work.

In this case, the customer may not be unemployed. It is irrelevant how much income the business is generating. To be considered unemployed, a customer has to satisfy their mutual obligation requirements as being fit and available to undertake any suitable paid work and be able to undertake other activities requested by the Services Australia.

A customer can have their own business and be eligible for payment, however, if they do not satisfy their mutual obligation requirements then they have not met the eligibility requirements for JSP/YA.

Contact details and resources

Assistance and resources for rural and primary producers

  • The Rural Financial Counselling Service provides financial advice to primary producers. Refer to Agriculture contact details for further information
  • FarmBis assists primary producers in developing business management skills through education and training

Assistance and resources for customers who are looking for work

  • Self-Employment Assistance
  • For insurance and finance for exporters, refer to Export Finance Insurance Corporation (EFIC) for contact details.

External websites

Assistance and resources for rural and primary producers

Assistance and resources for customers who are looking for work

  • The Business Entry Point provides access to a range of government information for businesses, including grants and assistance. Business Enterprise Centres throughout Australia assist in expanding existing business or exploring new business ideas. Contact details for individual BECs are available on the Business Entry Point website, via the Advice and support page
  • For information about employment, government assistance, workplace relations and other issues (including access to Workforce Australia), see Department of Employment and Workplace Relations
  • Australian Apprenticeships has a program offering incentives to employers who take on new apprentices