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Adding, changing or removing a service reason for Income Management 043-23113007

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This document outlines information for Program Support Managers on adding, removing or changing a service reason for a business for Income Management.

Service reason requests and updates

If an Income Management business or the Program Support Manager has identified an additional service reason or a change is appropriate, the request must be submitted in writing by the business with a supporting statement.

In reviewing this request, if it is established the business no longer meets the eligibility criteria, the Program Support Manager should consider withdrawing approval. See Withdrawing a business’s approval to use a deduction and confirmation service.

This file relates specifically to a change in services only. If there have been further changes to the business such as legal entity changes, a new Business Application (BA) will be required and this process should not be followed.

The Resources page contains links to business pages on the Services Australia Website.

Registration for Income Management deductions, Electronic Verification of Rent (EVoR) or Centrelink Confirmation eServices (CCeS)

Bulk transfers for Income Management