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Death of a child care receiver and the effect on Carer Allowance (CA) 009-03090050

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What to do following a death

System does not pay correct CA lump sum bereavement payment

The system is not paying Carer Allowance (CA) bereavement payments correctly when the death of a CA child is actioned.

  • The system is paying a bereavement payment equivalent to 14 weeks of CA but not taking into account any payments made after the death
  • Payments paid after the death are showing as a debt on the Assessment Results (AR) screen but when the activity is finalised the system auto waives the debt

This table shows how to calculate a CA bereavement payment:

Step

Action

1

Work out the rate at which Carer Allowance was payable to the person immediately before the child died.

2

Work out the number of paydays of the person in the bereavement lump sum period

3

Multiply the rate obtained in step 1 by the number obtained in step 2. The result is the amount of the lump sum payable to the person under this section.