Calculating the total Disability Care Load Assessment Determination (DCLAD) (2020) score 009-05030010

In Customer First for Carer reviews:

• Select either system type, ISS or PEN
• 'S'elect the relevant STArted activity from the Activity List (AL) screen in the carer's record
• In carer's record, unless the child has their own record go to the Care Receiver Summary (CRS) screen
• 'S'elect the relevant care receiver and press [Enter]. The Care Receiver Task Selector (CETS) screen will display
• 'S'elect the Disability Assessment Tool and press [Enter]

Note: where the DCLAD is provided for a new claim, this is to be updated as part of the new claim assessment within Process Direct.

Note: when the score has been calculated (see Calculating the Treating Health Professional score for a child under 16 years on or after 1 July 2020), return to this procedure and go to Step 3

Code the relevant scores from the CNA form (SA394/SA408)

If the Service Officer is not satisfied that any response on the CNA questionnaire is an accurate reflection of the child's functional ability, behaviour and special care needs; they may request further information to clarify the response.

If a carer marks more than 1 answer to any question, excluding questions 54 and 55 which allow multiple responses, only the answer that states the highest care needs (that is, the most beneficial) will be taken into account and disregard the other responses.

Note: this is different to coding the THP.

When these scores have been coded, return to this procedure and go to Step 4

Either the Care Load Validation (CLVL) screen, or the Child Disability Assessment Tool Summary (CDAS) screen will be displayed.

• If the CLVL displays, go to Step 5
• If the CDAS displays, go to Step 6

If the CLVL screen is displayed, a process called validation will need to occur.

This means there are discrepancies between the responses provided in the Treating Health Professional (THP) report and the Care Needs Assessment (CNA) form, and a validation is required. Fields on this screen not requiring validation will be protected. Fields requiring validation will be unprotected and will display the THP and CNA responses that need to be checked.

• Code '?' in the CNA or THP action field beside the validation question for help on what to do to validate the assessment. If necessary, this will be contacting the carer and/or THP, and/or a second THP to check their responses
• Update each response via the CNA or THP fields on the CLVL screen. These updated responses will flow through to the appropriate CDAT screens without the user having to navigate away from CLVL
• Once responses have been validated with the THP and/or carer and updated in the CNA and/or THP fields, the Validated? field should be completed. Code '?' for help with the applicable codes for this field
• Once the Validation screen is completed, press [Enter] to display the new scores attributed after validation on the Child Disability Assessment Tool Summary (CDAS) screen
• The Care Receiver Assessment Results (CJAR) screen should then display with the assessment result

Validation occurs in certain circumstances which are clearly outlined in the Guide to Social Security Law, 3.6.12.320, Validation of the Disability Care Load Assessment (Child) - CP (child), CA (child). See Policy in the References page.

Check if a referral is required to the Centrelink Carer Specialist Assessment Team (CSAT) or check if the automatic referral to the CSAT is required.

The Child Disability Assessment Tool Summary (CDAS) screen will be displayed.

This screen displays the THP and CNA scores.

Is the THP score greater than 0 and the CNA score 85 or greater?

• Yes, go to Step 9
• No, go to Step 10

Payment for CP and/or CA may be granted or continued if other eligibility criteria are met.

Procedure ends here.

A THP score of 0 or less and/or a CNA score of less than 85 indicates the rating of 'intense' has not been achieved. The child will not attract a fortnightly payment of CP and/or CA. The claim should be rejected. Consider qualification for a Health Care Card.