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Group payments to organisations 104-24092648

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Forms

Authorising a person or organisation to enquire or act on your behalf (SS313)

Start or end group payment arrangement form (SS270)

Business Hub

Level 2 Policy Helpdesk - use CSA Enquiry: Nominees

mySupport - for cases where the customer’s record does not update with the group payment code or to EPED B, search mySupport using the customer’s benefit type. For example, search by 'Age Pension' and use the Support Offering to support customers on AGE.

Services Australia website

Business Hub - Services Australia

Contact details

National Business Gateway (NBG) is the Level 1 Helpdesk for organisations. NBG helps organisations with Business Hub registration, online access issues, information about receiving group payments and updates to organisation records.

User Guides

Group Payment Organisations that receive schedules by letter

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Note: this list does not include all organisation group payment codes. If a group payment code or organisation cannot be located, refer the matter to the National Business Gateway.