Creating a new organisation debt record on the Debt Management and Information System (DMIS) 107-02020060

Some organisations already have a Debt Management and Information System (DMIS) record. To find out if details of an organisation already exist:

• go to the Organisation Name Search (ON) screen
• search by coding either:
  • in the Org field, the name of the organisation, or
  • in the Keyword field, keywords appropriate to the organisation
• press [Enter]

Contact the relevant team in Payment Assurance Operations.

The Organisation List (OL) screen displays any matches that are found.

Has a record been found?

• Yes, go to Step 3
• No, go to Step 4

Select the organisation by keying an 'S' next to the match. The Organisation Details (ORD) screen will then be displayed.

Check the details to make sure it is the correct record.

Is it the correct record?

• Yes, update any information that is not current and add the debt. See Actioning third party debts. Procedure ends here
• No, go to Step 4

Go to:

• Environment A for educational institutions
• Environment B for organisations

Change Sys field to 'ISS' and key 'SVORG' in the Nxt field.

On the ON screen, complete these fields:

• Org Name, key the name of the organisation
• Act, key 'NDB'
• Srce, key 'EXT' (External)
• DOR, key the date that the debt was located

Press [Enter].

This message should appear: I046CU - No records found meeting the search criteria.

If no record is found, go to the Add Organisation (AO) screen and key all relevant organisation details.

Create a new debt record manually on the Debt Management and Information System (DMIS). See Raising debts for students and Australian Apprentices when raising a debt for an educational institution.

See Actioning third party debts and Recovering debts from organisations.