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ESSentials/Debt Management and Information System (DMIS) interface 107-02060030

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This document outlines information on ESSentials and DMIS. To ensure correct withholdings, and payments received.

Debt management systems

Services Australia has a number of systems that manage financial information raising, recording, and recovering debts. Information exchanges between these systems ensure correct:

  • withholdings and
  • record of payments

ESSentials and DMIS

For financial accounting purposes ESSentials maintains records of all payments received and made. Only record payments in DMIS when:

  • the money has already been receipted and verified within ESSentials and
  • the details have not and will not be credited to DMIS via the interface

The Resources page contains links to Services Australia website, mySupport, ESSentials task cards, and self-service information.

General Centrelink debt recovery information

Debt repayments not on the customer's record

Advances

Overview of the Debt Management and Information System (DMIS)

Debt Management and Information System (DMIS) screens

Internal systems interface with the Debt Management and Information System (DMIS)