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Raising debts resulting from a failure to provide Tax File Numbers (TFNs) 107-04020080

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This document outlines information on when and how debts can be raising debts when a customer has not providing a Tax File Number (TFN).

TFN requirements

Services Australia may request customers provide a tax file number (TFN) for themselves and any relevant third party under the Social Security (Administration) Act 1999. The customer will have 28 days in which to provide these details. This period is the TFN grace period.

If a customer fails to provide the TFN within the grace period, their payment will cancel on day 29.

Debts resulting from a failure to provide a TFN

If a customer has not provided their TFN a debt results for the payments received after day 29. Do not raise debts for payments received within the TFN grace period.

When the customer provides a TFN within 13 weeks of cancellation, restore the payment and remove the debt.

The References page contains more information about recoverable debts if no TFN is provided. This includes both the customer and their partner if they have one.

Create a new debt record manually on the Debt Management and Information System (DMIS)

Online Document Recording (ODR)

Creating, reviewing and deleting documents (including Fast Notes and DOA DOCs)

Requesting a Tax File Number (TFN)