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Raising Public Governance, Performance and Accountability Act 2013 (PGPA) debts 107-04130000



For Debt Staff only.

This document outlines how to raise PGPA debts arising from payments made to customers and organisations on behalf of customers.

PGPA and Financial Management and Accountability Act 1997 (FMA)

The PGPA Act:

  • replaced the FMA from 1 July 2014, and
  • sets out the framework for managing the money and property of the Commonwealth

    Administered PGPA debts

    Services Australia is sometimes authorised by government to pay customers outside the usual legislative framework set out by:

    • social security law
    • student assistance, and
    • family assistance law

    Examples of these payments include:

    • ex gratia payments for emergency relief payments
    • Jobs, Education and Training Child Care Fee Assistance
    • the Liquefied Petroleum Gas (LPG) Vehicle Scheme
    • essential costs under the Financial Case Management Scheme
    • the Tertiary Access Payment (TAP), and
    • some one-off assistance payments

    Debts from these schemes are Administered PGPA debts. Policy guidelines for the payment state when an overpayment can occur. This can be due to:

    • incorrect payments
    • duplicate payments, and
    • fraud

      Key features of a PGPA overpayment

      Key features:

      • Tax adjustments are needed if payments are taxable
      • No appeal rights to the Administrative Appeals Tribunal
      • No automatic withholdings, except in the case of financial case management and income management debts. This is where the person:
        • is receiving a social security payment, and
        • the amount is an overpayment recoverable through deductions from the person's social security payments
      • The recovery of PGPA overpayments are subject to state and territory legislated limitation periods. See the References page for a list of each State and Territory’s Limitation Acts
      • There is no legislative basis to permanently write off due to statute barring
      • No issue of the automatic Account Payable letter - a manual Online Advice (OLA) letter must be issued, and
      • Services Australia has no delegation to waive PGPA debts. This includes small debt waiver

        Raising Administered PGPA overpayments

        These type of debts are raised:

        • on the Debt Management and Information System (DMIS)
        • for payments to organisations on behalf of customers

          Waiver of PGPA overpayments

          Services Australia staff do not have delegation for these waivers.

          Review and appeals

          Family Assistance, Student Assistance, and Social Security Law appeal provisions do not apply to PGPA debts.

          Goods and Services Tax (GST) Assistance Scheme (GAS) payment

          The GAS payment was:

          • a tax free payment of $120
          • payable to eligible Australians in the 2000/2001 and 2001/2002 financial years
          • available to people who were not:
            • able to receive compensation from either the taxation or income security systems, and
            • a partner or a dependant of such a person

          Applicants must not have been:

          • in receipt of an income support payment, or
          • in the income tax system, or
          • dependants or partners of someone in the taxation or income support systems

            One-off Payment for the Aged (GSR)

            The GSR was a $300 special tax free One-off Payment for the Aged. It was announced in the Government’s 2001/2002 Budget to:

            • acknowledge the contribution older Australians make to society, and
            • recognise that many live on a limited income

              Eligible customers for the GSR

              • Income support customers who:
                • reached pension age on or before 22 May 2001, and
                • received income support payments on 22 May 2001
              • Non income support customers who:
                • reached pension age on or before 22 May 2001, and
                • were not on income support payments at that date. Customers qualified after meeting specific income and residence requirements

              Payments made to non income support customers are:

              • not legislated
              • paid under the authority of a Cabinet Decision. These are only recoverable by cash payments (including direct debit). Recovery cannot be through:
                • withholdings
                • garnishee or
                • discount

              GSR was automatically paid on 22 May 2001 under Part 2.2B of the Social Security Act 1991. Debts for these customers are raised under the primary benefit. All recovery methods are available under the Social Security Act 1991. For example, withholdings, cash, etc. The debts can be written off and waived.

              The Resources page contains a link to the Instrument of Financial Delegation on the Intranet.

              Contents

              Raising debts associated with civil and criminal action

              Raising emergency payment debts and grant/ex-gratia overpayments

              Recovery of Public Governance, Performance and Accountability Act 2013 (PGPA) overpayments

              Interest charge and recovery fee

              Income Management debts