Safeguarding customer privacy when raising and recovering debts 107-05010050

Policy

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The Australian Privacy Principles (APPs) in the Privacy Act 1988

Privacy Principle 1 - Open and transparent management of personal information
Privacy Principle 2 - Anonymity and pseudonymity
Privacy Principle 3 - Collection of solicited personal information
Privacy Principle 4 - Dealing with unsolicited personal information
Privacy Principle 5 - Notification of the collection of personal information
Privacy Principle 6 - Use or disclosure of personal information
Privacy Principle 7 - Direct marketing
Privacy Principle 8 - Cross-border disclosure of personal information
Privacy Principle 9 - Adoption, use or disclosure of government related identifiers
Privacy Principle 10 - Quality of personal information
Privacy Principle 11 - Security of personal information
Privacy Principle 12 - Access to personal information
Privacy Principle 13 - Correction of personal information

section 201, Operation of Division
section 202, Protection of personal information
section 203, unauthorised access to information
section 204, unauthorised use of protected information
section 205, soliciting disclosure of protected information
section 206, offering to supply protected information
section 207, Protection of certain documents etc., from production to court etc.
section 208, Disclosure of information by Secretary
section 209, Guidelines for exercise of Secretary's disclosure powers
section 210, Officer's declaration

section 351, Protection of personal information
section 352, Offence-unauthorised access to protected information
section 353, Offence-unauthorised use of protected information
section 354, Protection extends to court, tribunal etc. Proceedings
section 355, Secretary's certificate
section 356, Guidelines for exercise of Secretary's certificate power
section, 357 Offence-soliciting disclosure of protected information
section 358, Making untrue representations for purpose of soliciting disclosure of protected information
section 359, Offences-offering to supply protected information
section 360, Officer's oath or declaration
section 361, Freedom of Information Act not affected