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Raising Family Pool debts 107-09120070



This document outlines information about the 20% family taper for the Parental Income Test (PIT) and how it is applied when calculating a dependent child's rate.

Family pool debts

Step

Action

1

Dependent customer + Read more ...

Is the customer dependent?

  • Yes, determine who is in the family pool
  • No, this process does not apply

2

Debt calculation + Read more ...

3

Legally recoverable debts + Read more ...

Is the debt legally recoverable?

  • Yes, go to Step 4
  • No, finalise the debt FND using the Debt Action script. This will complete the activity and create a document on the customer's record

4

Waiver criteria + Read more ...

Does the debt meet the criteria for waiver using any of the waiver provisions?

  • Yes, waive recovery of the debt using the relevant waiver provision.
    Procedure ends here
  • No, go to Step 5

5

Raising the debt + Read more ...

Raise the debt by actioning the undetermined debt on the Debt Management and Information System (DMIS) using the Debt Action script.

This will send the Account Payable letter to the customer and create a document on the customer's record.