Initial contact by customers claiming Double Orphan Pension (DOP) 007-01010050

Background
Process
References
Resources
Training & Support

Risks to a customer's privacy have been identified. See Separating Safely - protecting personal details to make sure the customer's personal details are safe before progressing.

Letters

Services Australia has endorsed the letter or electronic message for use. It is the latest version. Do not use locally produced letters or electronic messages.

DOP – Invitation to claim FTB – Q888

Forms

Claim for Double Orphan Pension (SC003)

Contact details

Bereavement/Double Orphan Pension Helpdesk

Office Locator

Processing Services details for: Double Orphan Pension (DOP)

Services Australia website