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Claiming Family Tax Benefit (FTB) instalments for children in care other than a newborn or adopted child 007-01030040

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This is a Family and Domestic Violence Interaction Point. If the customer is with another person, on speaker phone, or already identified with family and domestic violence concerns, continue with the current business conversation. Otherwise, go to the Family and domestic violence procedure to conduct the risk identification and referral process.

If you have concerns about a child's safety, follow the risk and referral process.

Contact details

Department of Veterans' Affairs (DVA)

Department of Veterans' Affairs (DVA) - Centrelink DVA Clearance Team (SCS)

Services Australia website

Customers can access information and the online estimator at Payments for families.

Centrelink online accounts. For help with:

  • information or questions in the online claim, customers can call Services Australia
  • technical difficulties only, customers can contact online or call the Help and feedback for customers

Express Plus mobile apps

Publications (staff)

Save time - claim online (11593)

Are you a parent or guardian? (PG001)