Checking the status of an early claim for family assistance and Paid Parental Leave scheme payments 007-02010020

PPL details for customers with children born or entering care both before and on or after 1 July 2023.

This document outlines how to identify if a customer has lodged a pre-birth/entry into care claim for Family Tax Benefit (FTB) or Parental Leave Pay (PPL) and how to check the status of the claim.

Pre-claim benefit status

Once an early claim is processed, the benefit status can be:

• pending (excludes PPL claims) or assessed, for example waiting for proof of the child's birth before the claim can be finalised
• rejected if initial eligibility criteria were not met
• not effective if information required to assess the customer's initial eligibility was not provided as requested, or if the claim was lodged outside the allowable early claim period

Related links

Claiming family assistance and Parental Leave Pay (PPL) for a newborn child

Helping customers provide proof of a child's birth for family assistance, Child Care Subsidy (CCS) and Paid Parental Leave scheme claims

Assessing family assistance and Paid Parental Leave scheme claims

Processing proof of a child's birth

Cancellation, rejection and Current Zero Rate codes for Family Tax Benefit (FTB)

Cancellation, rejection, not effective, assessed and current zero rate codes for Parental Leave Pay (PPL)

Not effective, rejection, or withdrawal of claim for Family Tax Benefit or Stillborn Baby Payment

Not effective, rejection or withdrawal of claim for Parental Leave Pay (PPL)