Change of circumstances for Dad and Partner Pay (DAP) 007-05040030
Entry hub
Paid Parental Leave scheme entry hub
Office Locator
Processing Services details for: Debt Raising
Examples - Changes in circumstances for DAP
This table contains examples relating to when DAP customers have had a change in their circumstances.
Item |
Example |
1 |
Change to DAP period start date + Read more ... James has been paid 2 weeks DAP and now needs to move the DAP period due to the unpaid holiday period being moved. The Service Officer will:
James is able to nominate a new DAP period that is in the past. Once the new DAP claim has been re-indexed, the system will pay DAP for the new DAP period start date and the arrears will be offset against the debt. James is sent a letter outlining the new DAP period. |
2 |
Change to DAP period start date and eligibility period + Read more ... Paul has been paid 2 weeks DAP and now needs to move the DAP period end date back by 7 days due to the original holiday period being reduced and needing to return to work early. Paul is not returning to work for an allowable reason. This means Paul will only be eligible for 7 days within the original DAP period. The Service Officer will:
Paul does not have another eligible DAP period. Paul is only eligible for 7 days to the new end start date despite caring for the child for the entire 14 days. A debt is raised for the 7 days of the DAP period as Paul is not eligible. Paul is sent a letter with the new DAP period. |
3 |
Change of DAP period start date to a future date + Read more ... Sam has been paid 2 weeks DAP and now needs to move the DAP period forward 6 months due paid leave arrangements. The Service Officer will:
Note: as Sam has already been paid DAP and the new start date is in the future, a debt will be raised for the initial DAP period that was previously paid. Once the new DAP claim has been re-indexed, the system will pay DAP on the new DAP period start date. Ensure a DOC is created stating the change in circumstance and reason for rejecting the original claim. Send a Q999 letter to Sam, detailing the outcome. |
4 |
Change to employment status + Read more ... Mark has only been paid 7 days of DAP, due to working or receiving paid leave on the 8th day. Mark now contacts to update and advise of not working or receiving paid leave for any day in the 14 day maximum DAP period. The Service Officer will update Mark's work details using the DAP circumstances guided procedure. The system will then pay Mark an extra 7 days of DAP. Mark is send a letter with the new DAP period. |
Q999 letter text
Manual DAP REJ letter
You contacted us DD/MM/YYYY to change your Dad and Partner Pay period start date.
As you have already been paid Dad and Partner Pay for the period DD/MM/YYYY to DD/MM/YYYY an overpayment has occurred. You will receive a letter soon advising you how to repay this amount.