Completing the Claim for an annual lump sum payment of Family Tax Benefit for the 2023-2024 financial year (FA048) 007-07020030

Customers may claim a lump sum payment of FTB for the 2023-2024 financial year in the lodgement year using Online Services.

To receive Rent Assistance (RA) for the previous financial year, the customer will need to claim ongoing FTB instalments unless they are not eligible to claim, for example, children no longer in care.

The FA048 should be issued to customers who are unable to lodge an online claim. The claim must be lodged by 30 June of the lodgement year.

The Information booklet about your claim for Family Assistance (Ci011) should be issued with the FA048 and should be read by the customer before completing the claim.

Customers need to provide personal details for themselves, their current partner if they were partnered to that person on 30 June 2024, and previous partners if the person was their partner at some time during 2023-2024 but was not their partner on 30 June 2024.

Customers who had a child from a previous relationship in their care from the 2011-2012 financial year onwards, will have all child support details electronically transferred from Child Support.

FTB lump sum claims must be lodged before the end of the lodgement year.

Claims may be lodged online, by mail or in person. Online claiming will only be available during the lodgement year.

Customers prevented from lodging their claim by the end of the lodgement year may be granted a special circumstances extension to meet the requirement. A decision about a special circumstances extension can only be made after the end of the lodgement year and only after the customer has lodged a paper lump sum claim for the relevant financial year.

In addition to meeting claim lodgement requirements, customers and their partners are also required to confirm their income; either by lodging a tax return with the Australian Taxation Office (ATO), or advising that they are not required to lodge a tax return by 30 June of the relevant lodgement year. Customers prevented from confirming their income by the end of the lodgement year may be granted a special circumstances extension to meet the requirement. A decision about a special circumstances extension can only be made after the customer has lodged a lump sum claim for the relevant financial year.

FTB entitlement is paid as a lump sum to the customer's nominated account. The claimant will be sent a letter advising the result.

Customers can request Centrepay deductions from their lump sum payment of FTB.