Not effective, rejection or withdrawal of claim for Parental Leave Pay (PPL) 007-07030160

Parental Leave Pay

A guide to Australian Government payments - Family Assistance payment rates

Paid Parental Leave scheme entry hub

Q999 letter text for claims made not effective (NEF/CAM) - claim already made, and the customer's initial claim has not been finalised. (Only for children born before 1 July 2020)

'We are writing to you about your claim for Parental Leave Pay that you lodged on <later claim date>. We cannot assess this claim as you previously lodged a claim for Parental Leave Pay for the same child on <initial claim date>.

You do not need to do anything regarding this letter. After we have assessed your initial claim for Parental Leave Pay we will contact you with a decision regarding your eligibility for this payment.'

Q999 letter text for claims that are made not effective (NEF/CAM) - claim already made, and the customer's initial claim has been finalised. (Only for children born before 1 July 2020)

'We are writing to you about your claim for Parental Leave Pay that you lodged on <later claim date>. We cannot assess this claim as you previously lodged a claim for Parental Leave Pay for the same child on <initial claim date>.

You do not need to do anything regarding this letter. We contacted you with the outcome of your claim for payment on <date initial letter sent>.'

Q999 letter text for claims that cannot be made not effective (NEF/N97) due to a system limitation.

'We are writing to you about your Parental Leave Pay claim. We cannot assess the claim for your child because your claim has been lodged more than 3 months before your child is expected to <be born/come into your care>.

To be assessed for Parental Leave Pay, you will need to make a new claim within 3 months of the date your child is expected <to be born/come into your care>.'

For more information, see servicesaustralia.gov.au – Parental Leave Pay.