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Eligibility for Family Tax Benefit (FTB) for grandparent carers 007-07040110



Grandparent, Foster and Kinship Carer Advisers

FPR006 - Family Assistance Payment Rates

Contact details

Grandparent, Foster and Kinship Carer Advisers

Examples if additional evidence is required to support a care arrangement

Examples of informal care evidence (not limited to):

  • confirmation of play group, kindergarten or school enrolment, indicating the caring responsibilities for the child by the carer
  • proof of attendance or membership of local organisations or activities, indicating the caring responsibilities for the child by the carer (i.e. indicating who is the emergency contact or who registered the child)
  • receipts for expenses incurred while the child was in care
  • confirmation of care arrangements from close family friends or relatives
  • confirmation from professional members of the community who have regular contact with the family, such as teachers, police, ministers of religion, accountants, lawyers or doctors
  • social worker reports, especially in cases where there may be a fear of family and domestic violence if the other parent is contacted
  • proof of travel arrangements at contact times (for example, rail or airline tickets)
  • records from Services Australia, or other government departments, which may confirm present or previous patterns of care, such as information about past shared family payments relevant to the current situation
  • other documents the carer can provide to support their care arrangements

Table 1

Evidence provided

Outcome

Court orders

Court orders are a formal change in care. Care arrangements can be assessed with a court order as evidence.

Formal letter from foster agency

Formal letters from a child protection agency or foster care agency are a formal change in care. No further evidence is required to complete the change of care.

Letters must be on letterhead, include the child’s name, the new carers name and the date the care placement started.

Informal letter from foster agency

Informal letters from a foster care agency can:

  • support a change in care with further evidence, or
  • advise the care is not a change but temporary care (e.g., respite care)

If the informal change in care is temporary (28 days or less and the child has not been forcibly removed), see Child leaves customer’s care/custody.

Informal change in care and co-signed/not co-signed FA012 only (no additional evidence)

Additional evidence is required to support the care arrangement and confirm there has been a change in care when:

  • the gaining carer is a grandparent, relative or friend, and
  • there is no court order or formal foster carer letter

Where evidence is not provided, the care decision should be rejected.

Informal change in care and co-signed FA012 plus documentation provided

Where the Service Officer is satisfied the evidence provided supports the change of care, the care decision can be made.

If the Service Officer is unsure if a change of care has occurred, they can request further evidence. If Service Officers are still unable to confirm if a change of care has occurred after further evidence has been provided, the care decision should be rejected and clearly documented.

Informal change and the losing carer advised verbally (no documentation)

Additional evidence is required to support the care arrangement and confirm there has been a change in care when:

  • the gaining carer is a grandparent, relative or friend, and
  • there is no court order or formal foster carer letter

Where evidence is not provided, the care decision should be rejected.