Cancellations, restorations and rejections for Parental Leave Payment (PPL) 007-09030000
Expand allThis document outlines information on cancelling and restoring Parental Leave Payment (PPL) and rejecting PPL claims.
Payment processing
A change in circumstances may mean the customer is no longer eligible for PPL.PPL can be cancelled automatically after details are updated on the system. In some cases manual cancellation using the relevant PPL cancellation code is required. In certain circumstances PPL can be restored without the need to claim if eligibility can been re-established. When the full entitlement of PPL is paid, the payment is cancelled for the reason of End of payment (EOP) and this reason cannot be restored.
Claim processing
The customer must meet all the requirements for a PPL claims to be effective, for example claim lodged within claim period and all relevant information is provided. If a customer does not meet the eligibility criteria, the claim is rejected. This is generally done automatically when the claim is processed but in some cases a manual rejection may be required using the relevant PPL rejection code.
Contents
Not effective, rejection or withdrawal of claim for Parental Leave Pay (PPL)
Cancellation of Parental Leave Pay (PPL)
Restoration of Parental Leave Pay (PPL)