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Family Tax Benefit (FTB) reconciliation or lump sum claim pending 007-11010020

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Add the course number to the Search field in the Learning Portal (LMS) in ESSentials:

  • CLK01019 - Claiming Family Assistance Payments
  • CLK01057 – FTB reconciliation
  • CLK01058 - Getting customers reconciliation ready
  • CLK01059 - How to record non-lodgement advice
  • CLK01060 - Reconciliation tool
  • CLK01061 - Explaining Reconciliation Outcomes
  • CLK01062 - Reconciliation referrals and formal reviews