Absence from Australia review for Family Tax Benefit (FTB) 007-13010050

When a date of departure is entered on the Customer Advised Travel Details (RSCD) screen or the Customer Advised Child Travel (CHRSCD) screen by coding a destination country in the Country: field and the date of departure in the Event date: field or is advised by the Department of Home Affairs on the RSIM and CHRSIM screens, a Future Rate Calculation review is created with a maturity date equal to the date of departure plus 6 weeks.

If the date of departure plus 6 weeks is in the future, then a future review is created to mature on that date.

If the review is created due to the customer going overseas, the review will be displayed on the Future Activity List (FAL) screen as follows:

REA Future Rate Calculation

If the review is created due to the child going overseas, the review will be created but not displayed as there is no FAL screen for children.

On the date the review matures (that is, date of departure + 6 weeks), the system will perform a series of checks on the customer's record and action a reassessment based on the status of the record, as follows:

• If the customer or child has been recorded as deceased, the review will close without any further action
• If the customer or child has returned to Australia as viewable on the Travel Outside Australia Summary (TOAS) screen or (Child) Travel Outside Australia Summary (CHTOAS) screen, the review will complete without any further action
• If there is no return to Australia present on the TOAS or CHTOAS screens, then the record will be reassessed. Customers still overseas for more than 6 weeks without a current portability extension will be cancelled. FTB children overseas for more than 6 weeks will cease to be eligible FTB children