Processing Additional Child Care Subsidy (ACCS) (transition to work) applications 007-17103150

Example

Scenario

1

Course will qualify multiple occupations

Customer Martha lives in the ACT and completed a Bachelor of Fine Art 5 years ago. Martha is now completing a Bachelor of Criminology and Justice.

Service Officer Angela is processing the application and checks MySkills and the Institutions website to determine if a Skills Shortage exemption can be given. Angela finds the qualification can lead to qualifying in multiple occupations e.g.

• Criminologist
• Police Officer
• Social Worker, and
• Prison Officer

Angela reviews the Occupational Shortage List firstly checking the national rating, then the applicable state/territory rating. Angela confirms there is a skills shortage for one of the linked occupations, Social Workers in the ACT, and gives a Skill Shortage exemption.

2

Linking a course to a listed occupation

Example A

Customer Greg has been a Registered Nurse for 7 years after completing a Bachelor of Nursing. Greg is now studying a Diploma of Community Services and lodges an application for ACCS (transition to work).

Service Officer Brian is assessing Greg's application to determine if a Skill Shortage exemption can be given. Brian uses the MySkills website and confirms the qualification reflects the roles of community services, case management and social housing workers.

Brian reviews the Occupational Shortage List and finds the occupation of Community Worker. Brian confirms there is no shortage nationally or in the State that Greg lives in. A Skill Shortage exemption cannot be given.

Example B

Customer Henry's highest level of study completed is a Cert 3, Henry is now enrolled in a Certificate 3 in Barbering.

Service Officer Mel is assessing Henry's ACCS (transition to work) application and is unable to find Barbering on the Occupational Shortage List. Mel does find a similar occupation of Hairdresser however is not confident a Certificate 3 in Barbering will qualify Henry as a Hairdresser.

Mel searches the Priority Skills listed ANZSCO occupation code for Hairdresser 391111 on the ANZSCO - Australian and New Zealand Standard Classification of Occupations. After reviewing the details, Mel is satisfied Barbering is an occupation under the same classification of Hairdressers. Mel grants Henry's ACCS (transition to work) with a Skill Shortage exemption as the occupation of Hairdresser is listed as having a national shortage.

Example C

Service Officer Fiona has contacted Local Peer Support (LPS) Yan for help with an allocated Appeal that requires the review of a Skills Shortage exemption decision for a Certificate 2 in Horticulture. Fiona has been unable to find Horticulture or another relevant occupation that could easily be linked to the course as an occupation on the Occupational Shortage List.

Yan helps Fiona to search the ANZSCO - Australian and New Zealand Standard Classification of Occupations website for Horticulture. They find Horticultural Nursery Assistant that indicates a Nursery Worker is an alternative title for the occupation.

Fiona rechecks the Occupational Shortage List and finds Nurseryperson ANZSCO 362411. Yan suggests crosschecking the occupation information for a Nurseryperson ANZSCO 362411 with Horticultural Nursery Assistant ANZSCO 843311. They are both satisfied there is a sufficient linkage between the occupation of Nurseryperson and a Certificate 2 in Horticulture qualification.

Fiona notices there is not a strong future demand rating on the Occupational Shortage List. Yan confirms the Future Demand rating has no bearing on the Skill Shortage exemption.

Fiona overturns the decision and grants the ACCS (transition to work), adding extra details of how the link between the course and occupation was assessed.

3

Unable to link the course to a listed occupation

Customer Simone lodges an application for ACCS (transition to work) for studying a Graduate Diploma of Veterinary Acupuncture.

Service Officer Sydney is assessing the application and determines a Skill Shortage exemption will need to be considered. Simone had completed a Bachelor Degree 2 years ago.

After searching the websites listed in Operational Blueprint, including the Institutions website, Sydney is unable to make a clear linkage between the courses qualification to an occupation listed on the Occupational Shortage List.

Sydney is satisfied with no clear linkage found a Skill Shortage exemption cannot be given.

4

Determining qualification for multiple classification under similar occupations listed on Occupational Shortage List (e.g. Nursing)

Customer Charlie is completing a Diploma in Nursing however to be granted ACCS (transition to Work), Charlie will need to be given a Skill Shortage exemption due to already completing a Diploma in Office Management 4 years ago.

Service Officer Missy is allocated the application and finds multiple Nursing occupations and is unsure what exact occupation a Diploma in Nursing will qualify Charlie for. Examples are:

• Registered Nurse
• Enrolled Nurse
• Mothercraft Nurse etc.

Missy finds the course on the MySkills website and is able to determine a Diploma in Nursing will qualify Charlie as an Enrolled Nurse who works under the direct or indirect supervision of a Registered Nurse.

Missy grants ACCS (transition to work) with a Skills Shortage exemption for Enrolled Nurse confirmed on the Occupational Shortage List.

Example

Scenario

1

All requirements met at time of lodgement

Customer applied for ACCS (transition to work) on 17 January 2019, where they indicated job search (commencement date was prior to lodgement date), and they have an active Job Plan.

Subject to meeting evidence requirements, ACCS (transition to work) would be granted from 28 January 2019. This is because this is the start of a CCS fortnight after the application was lodged.

2

Activity starting at a future date

Customer applied for ACCS (transition to work) on 18 January 2019, where they advised they will be commencing study on 30 January 2019.

Subject to meeting evidence requirements and the customer having an active Job Plan, ACCS (transition to work) would be granted from 28 January 2019. This is the start of a CCS fortnight, and although the activity start date is during this week, it is taken to have commenced from the start of that week.

3

Job Plan entered after lodgement of application

Customer applied for ACCS (transition to work) on 9 January 2019. However, did not enter into a Job Plan until 30 January 2019.

Subject to meeting evidence requirements, ACCS (transition to work) would start from 11 February 2019, as that is the start of the CCS fortnight after the Job Plan became active.

The Payment Start Date on the TTW table should also be amended to match the later entitlement start date of 11 February 2019 to ensure the maximum 26 weeks entitlement is assessed.