Additional Child Care Subsidy (ACCS) (child wellbeing) 007-17103154

Coding of ACCS (child wellbeing) certificates and determinations are completed on the child care service/provider organisation's record.

Some information can be viewed on the customer's record for CCS eligible customers as they are notified when a certificate or determination has been made in related to ACCS (child wellbeing).

To view ACCS (child wellbeing) information on the customers record:

• select the Child Care icon
• The entitlement table on a customer's record will not show the additional percentage that is applied to ACCS (CWB) as it is the provider that is entitled to the additional percentage and not the customer
• open the ACCS Child Wellbeing twisty to display certificate or determination information for relevant children
• select Show History to view a history of previous certificates and determinations. Child wellbeing determinations apply to all child care centres the child attends for the relevant period. In some instances, the name of the child care centre may be replaced with 'Do not disclose details to customer'. This will display if the determination has been approved for a child care enrolment ID that is linked to another customer. Do not disclose the details of the child care centre to the customer
• to view ACCS payments paid to the provider, go to Step 2

To view ACCS CWB payments, paid directly to services/provider

• Select the Weekly Subsidy table on the Child Care summary page, this shows:
• a customer's entitlement for a week, and
• where the payment would have been directed

If the payment is displayed under Service Payments, it has been paid to the provider.

Use the previous and next period navigation options to view payments relevant to specific period.

Note: the Processed Date field indicates when the sessions were assessed/reassessed. It does not necessarily reflect the date any payments were issued.

For Customers to view ACCS payments in their online account

Customers can view ACCS payments made to be provider by selecting the Child Care Subsidy submenu in their online account:

• Child Care Subsidy Summary - displays all CCS eligible children
• View Details for the relevant child - displays a summary of the last payment made
• View CCS payments - view payments made to the provider

This provider payment history is only for the last 3 months.

In most cases, children will be enrolled at a child care service under a CWA enrolment type. For CWA enrolment types, both of the following need to have occurred before payment of child care subsidy (CCS or ACCS) will be made to the child care service:

• the child care service has either issued a certificate or had a determination application approved by Services Australia, and
• an individual is eligible for CCS for the child

In rare circumstances, the individual carer of the child may not be eligible for CCS (for example, the carer does not meet the CCS residency requirements). In this event, the child care service can make themselves eligible for ACCS. To do this, the child care service enrols the child using a Provider Eligible Arrangement (PEA) enrolment type.

The child care service can also use this enrolment type where the child is in formal foster / kinship care. For this group the PEA enrolment cannot exceed 13 weeks per services for the child. In this time the provider is expect to work with the family to:

• ensure that the new foster / kinship carer makes an application to confirm the CCS eligibility, and
• transition them to a CWA enrolment

If an individual asks about ACCS( child wellbeing) for a child in their care, check they have claimed and are eligible for CCS for the child/ren:

• select the Child Care icon
• open the Entitlement twisty to display the Status for relevant children
• if a child in their care is not displaying or has a Status of Not Eligible, encourage the individual to claim CCS for relevant children. See Claiming Child Care Subsidy and Additional Child Care Subsidy (ACCS)
• if appropriate encourage the individual to discuss claiming ACCS (child wellbeing) with the Approved Service Prover

Note: if the status for the child/ren is Not Eligible, staff should perform normal troubleshooting to assist the customer resolve their CCS eligibility for the child/ren. See Eligibility for Child Care Subsidy (CCS).