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Scenario |
Description |
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1 |
FTB immunisation grace period - customer takes action
Sam receives FTB Part A for child Luka. Luka has missed vaccinations and has not met the immunisation requirements since 5 December 2023.
On 1 July 2024 Luka’s immunisation status is checked and an FTB immunisation grace period starts on 2 July 2024. A letter advises Sam that Luka must meet immunisation requirements before 2 September 2024. If not met, an FTB Part A rate reduction due to immunisation will apply to the rate of FTB Part A paid for Luka.
FTB immunisation grace period:
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start date: 2 July 2024
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end date: 2 September 2024
On 21 August 2024, Sam and Luka attend a vaccination provider and Luka receives the missed vaccination. The vaccination provider updates the Australian Immunisation Register (AIR) and Luka's immunisation status updates to 'met' on 23 August 2024.
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Last Immunisation Update (LIUE) date: 21 August 2024
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AIR updated date: 23 August 2024
As Luka meets immunisation requirements, the FTB immunisation grace period ends on 20 August 2024.
An FTB Part A rate reduction due to immunisation is not applied to Sam’s payment.
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2 |
FTB immunisation grace period - child remains non-compliant
Ali receives FTB Part A for child Jax.
On 1 October 2024, the AIR sends through an immunisation status update as Jax no longer meets immunisation requirements.
On 2 October 2024, an FTB immunisation grace period letter is sent to Ali. The letter advises that Jax must meet immunisation requirements before 3 December 2024. If not met, an FTB Part A rate reduction due to immunisation will apply to the rate of FTB Part A paid for Jax.
FTB immunisation grace period:
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start date: 2 October 2024
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end date: 3 December 2024
Ali does not take action. A check of Jax’s immunisation status occurs on 4 December 2024. As Jax remains non-compliant, an FTB rate reduction due to immunisation starts on 4 December 2024. This will remain in place until Jax meets the immunisation requirements.
The 2024-25 reconciliation applies the rate reduction due to immunisation to the rate of FTB Part A for Jax from the beginning of the Immunisation Grace Period. This is for the period 2 October to 3 December 2024.
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3 |
FTB immunisation grace period - immunisation status unknown
Dana receives FTB Part A for her child Ashley.
Dana has never provided Medicare details for Ashley, so the child’s immunisation status is unknown.
On 2 July 2024 a FTB immunisation grace period letter is sent to Dana. The letter asks Dana to provide Ashley’s Medicare details to enable an AIR link. It also states Ashley must meet immunisation requirements by 2 September 20124 If not met, an FTB Part A rate reduction due to immunisation will apply.
FTB immunisation grace period:
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start date: 2 July 2024
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end date: 2 September 2024
On 16 July 2024, Dana updates Ashley’s Medicare details online and an AIR link is successful. On 17 July 2024, the AIR transfers Ashley’s immunisation status. Ashley does not meet the immunisation requirements.
Ashley's immunisation status is now known. Dana has 63 days from 17 July 2024 for Ashley to meet the immunisation requirements. A new FTB immunisation grace period letter sends to Dana. It advises Ashley must meet immunisation requirements by 17 September 2024. If not met, an FTB Part A rate reduction due to immunisation will apply.
FTB immunisation grace period new:
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start date: 17 July 2024
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end date: 17 September 2024
If Ashley does not meet immunisation requirements by 17 September 2024:
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an FTB Part A rate reduction due to immunisation will apply to Dana’s rate from 18 September 2024, and
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at 2024-25 reconciliation, the rate reduction due to immunisation will apply to the rate of FTB Part A for Dana for the period 17 July 2024 to 17 September 2024
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4 |
FTB immunisation grace period crosses financial years
Ben has been receiving FTB for Eli and Lee since 9 September 2022.
Eli has missed a vaccination and on 19 June 2024, the AIR updates Eli’s immunisation status to 'not met'.
On 20 June 2024, an FTB immunisation grace period letter is sent to Ben. It advises Ben that Eli must meet immunisation requirements by 21 August 2024. If not met, an FTB Part A rate reduction due to immunisation will apply.
FTB immunisation grace period:
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start date: 20 June 2024
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end date: 21 August 2024
On 14 August 2024 Ben's adjusted taxable income (ATI) details are received from the Australian Taxation Office (ATO) for the 2023-24 financial year.
As Ben's FTB immunisation grace period has not ended, 2023-24 FTB reconciliation will remain pending. This is because the rate of payment for the period 20- 30 June 2024 is undetermined.
It remains pending until the AIR advises:
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Eli has met the immunisation requirements, or
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the FTB immunisation grace period ends on 21 August 2024 (whichever occurs first)
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5 |
FTB Part A rate reduction reduces customer’s rate to zero
Vui and Sean are receiving FTB for their child Xan. Their rate of FTB Part A is $17.87 per fortnight. They are not eligible for FTB Part B or any other add-ons.
Xan does not meet the immunisation requirements. At the end of a 63 day FTB immunisation grace period, a rate reduction due to immunisation applies to the rate of FTB Part A for Xan. The rate reduction is higher than Vui’s current FTB entitlement. This reduces the rate of FTB to zero.
Vui’s FTB will not cancel and will instead remain current at zero rate (CZR-INR). The reduction will remain in place until Xan meets immunisation requirements.
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6 |
Child’s immunisation status is corrected
Callie receives FTB for child Jane.
On 15 March 2025, the AIR advises that Jane does not meet immunisation requirements and triggers an FTB immunisation grace period.
FTB immunisation grace period:
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period start date: 18 March 2025
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grace period end date: 19 May 2025
On 20 May 2025, Jane's immunisation status shows immunisation requirements are still not met. Therefore, an FTB rate reduction due to immunisation starts on 20 May 2025. Callie receives an FTB rate assessment notice and contacts Services Australia about the change of rate. Callie advises Jane's vaccinations are up to date. Callie checks Jane’s immunisation history statement and finds Jane's recent vaccinations missing. Callie contacts Jane’s vaccination provider who is able to update the AIR.
On 5 June 2025 the AIR provides an updated immunisation status for Jane:
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Last Immunisation Update (LIUE) date: 6 April 2025
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AIR updated date: 5 June 2025
The FTB Part A rate reduction due to immunisation status ceases on 5 June 2025 and Callie’s rate of FTB Part A is reassessed. Callie is paid immediate arrears for the period 20 May 2025 to 4 June 2025. This is because the FTB Part A rate reduction was incorrectly applied.
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7 |
Child’s immunisation status corrected for previous financial year
On 14 October 2024, Louise lodges an FTB lump sum claim for the 2023-24 financial year for child Claire.
Assessment of the claim occurs on 23 November 2024. Claire’s record has never linked with the AIR. Louise must now provide Claire’s Medicare details. The claim status remains pending while the attempt to link to AIR occurs.
On 24 November 2024, Claire’s immunisation status updates and assessment of the claim occurs. Claire does not meet immunisation requirements on the date of the claim assessment. The rate reduction due to immunisation will apply to the rate of FTB Part A payable for Claire for the entire lump sum claim period.
On 14 July 2025, the AIR provides an updated immunisation status for Claire:
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Last Immunisation Update (LIUE) date: 6 April 2024
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AIR updated date: 13 July 2025
The immunisation update will not result in any arrears paying for the 2023-24 financial year. This is because the date of receipt of the updated immunisation status is outside the payable timeframe. FTB Part A arrears can only be backdated to 1 July of the previous financial year.
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8 |
Assessment of past period in FTB instalment claim
On 19 November 2024 Hugo claims FTB for child Rose. Rose entered into Hugo’s care on 4 July 2024.
Rose’s immunisation status is checked when Hugo’s claim is assessed on 20 November 2024. Rose does not meet the immunisation requirements on this date.
Hugo’s claim for FTB grants on 20 November 2024. An FTB Part A rate reduction applies to the past period 4 July 2024 to 19 November 2024. This is because Rose did not meet the immunisation requirements on the date of claim assessment. Any immunisation status recorded for Rose during this period is not taken into account.
On 20 November 2024, an FTB immunisation grace period letter is sent to Hugo. The letter advises that Rose must meet immunisation requirements by 21 January 2025. If not met, an FTB Part A rate reduction due to immunisation will apply.
FTB immunisation grace period:
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start date: 20 November 2024
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end date: 21 January 2025
During the FTB immunisation grace period, the rate reduction due to immunisation is not applied to Hugo's rate of FTB Part A for Rose.
If Rose does not meet immunisation requirements by 21 January 2025:
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an FTB Part A rate reduction due to immunisation will apply to Hugo’s rate from 22 January 2025, and
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at 2024-25 reconciliation, the FTB Part A rate reduction due to immunisation will apply to Hugo’s rate of FTB Part A for the period 20 November 2024 to 21 January 2025.
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9 |
Assessment of past period in FTB lump sum claim
On 14 August 2014, Jaimie lodges an FTB lump sum claim for the 2023-24 financial year for child William.
Assessment of the claim occurs on 15 August 2024. William’s record has never linked with the AIR. Jamie must now provide William’s Medicare details. The claim status remains pending while the attempt to link to AIR occurs.
On 16 August 2024, William’s immunisation status updates and assessment of the claim occurs. William does not meet immunisation requirements on the date of the claim assessment. The rate reduction due to immunisation will apply to the rate of FTB Part A payable for William for the entire lump sum claim period.
Note: there are no FTB immunisation grace periods for past periods (including lump sum claims), and subsequent lump sum claims cannot be accepted even if the child’s immunisation requirements are met at that time.
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10 |
Assessment of past period in FTB lump sum claim pending AIR link and income
On 18 October 2024, Belinda lodges an FTB lump sum claim for the 2023-24 financial year for child Olivia.
Assessment of the claim occurs on 19 November 2024. Olivia’s record has never linked with the AIR. Belinda must provide Olivia’s Medicare details. The claim status remains pending while:
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the attempt to link to AIR occurs, and
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income details from the Australian Taxation Officer (ATO) are received
On 20 November 2024, Olivia’s immunisation status updates and Olivia meets immunisation requirements on the date of the claim assessment. The reconciliation is still pending income details from the ATO.
On 15 June 2025, AIR updates that Olivia does not meet immunisation requirements. The reconciliation is still pending income details.
On 17 June 2025, income details are received and reconciliation completes. As Olivia was not meeting immunisation requirements on the date reconciliation completed, a rate reduction will apply to the rate of FTB Part A for Olivia for the entire lump sum claim period.
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11 |
Customer's FTB cancels during immunisation grace period
Meghan receives FTB for child Blake and an income support payment.
On 8 October 2024, the AIR sends through an immunisation status update as Blake no longer meets immunisation requirements. On 9 October 2024, an FTB immunisation grace period letter is sent to Meghan. The letter advises Blake must meet immunisation requirements before 10 December 2024. If not met, an FTB Part A rate reduction due to immunisation will apply to the rate of FTB Part A paid for Blake.
FTB immunisation grace period:
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start date: 9 October 2024
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end date: 10 December 2024
On 5 November 2024, Meghan's income support payment cancels. Twenty one days later, on 26 November 2024, Meghan's FTB cancels off income support (OIS). Meghan contacts 3 December 2024 and Meghan's FTB restores from the 26 November 2024. The immunisation grace period for Blake commences and the new grace period end date is now 3 February 2025.
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Customers can view and request an immunisation history statement for children aged under 14 years online via Medicare online accounts.