Apportioning hours of Child Care Subsidy (CCS) 007-20022042

Item

Description

Apportion applied

Klein is entitled to 72 hours of CCS per fortnight based on their hours of subsidised child care.

Their child, Monty, attends 2 child care services:

• a Centre Based Day Care centre for 3 days a week, and
• Family Day Care for 2 days a week

To maximise their CCS benefit, Klein decides to apportion:

• 60 hours per fortnight to the Centre Based Day Care, and
• 12 hours to the Family Day Care.

End dated Recognised Participation (from 5 January 2026)

John has 100 hours apportionment recorded from 05/01/2026 to 31/12/9999.

John contacts 29 April 2026 and informs that they have ceased undertaking more than 48 hours of paid work, from 1 April 2026.

The recognised participation details are updated to reflect that John is no longer undertaking more than 48 hours of recognised participation per fortnight.

CCS hours of subsidised child care are reduced to 72 from 13 April 2026 (CCS Monday).

The Provider and Customer Entitlement Overview link on SSP screen may display a debt has been raised for period 13/04/2026 to 29/04/2026 for reason Subsided Hours Exhausted and Apportionment Hours Exhausted.

Note: a retrospective change in eligible CCS hours could result in arrears or a debt.

CCS for the period will be reassessed as if the customer did not choose to apportion hours.

Apportionment has new end date, with Subsided Hours Result Reason, from 12/04/2026 (CCS Sunday) and is displaying Active for period 05/01/2026 - 12/04/2026.

End dated Activity Test Details

(before 5 January 2026)

Antonette has apportionment circumstance recorded:

100 hours recorded from 20/10/2025 - 04/01/2026

Antonette’s CCS hours of subsidised child care is reassessed after Activity Test Details (ATD) retrospective updates applied and Antonette was only eligible for 24 hours of subsidised child care from 08/08/2025.

This date is before the apportionment start date.

Apportionment is displayed as Inactive for previous apportionment period (20/10/2025 – 04/01/2026), Reason displayed is Subsidised Hour Result.

Show History displays the previously recorded apportionment request, including transaction ID related to the change and Logon of Service Officer that actioned the update

Note: a retrospective change in eligible CCS hours could result in arrears or a debt.

CCS for the period will be reassessed as if the customer did not choose to apportion hours.

Customer changes enrolment hours

Justine is entitled to 100 hours of subsidised child care per fortnight

Justine contacts as their child, John attends 2 child care services:

• a Centre Based Day Care centre A for 3 days a week, and
• a Centre Based Day Care centre B for 1 day a week

To maximise their CCS benefit, the customer decides to apportion:

• 80 hours per fortnight to the Centre Based Day Care centre A, and
• 20 hours to the Centre Based Day Care centre B

Justine contacts 29 April 2026 because they have found their CCS invoice for Centre Based Day Care centre B is much higher than they expected.

Service Officer investigates and notices the hours of subsidised child care are exhausted because John:

• increased attendance to 2 days a week at Centre Based Day Care centre B from 13/04/2026, and
• reduced to 2 days a week at Centre Based Day Care centre A from 13/04/2026

As Centre Based Day Care centre A is not using the apportioned 80 hours for the fortnight,

• any balance of hours apportioned to that service will not 'transfer' to Centre Based Day Care centre B, and
• a new apportionment might be required

The Service Officer:

• has a new Apportionment discussion with the customer
• ends the current the Apportionment from future CCS Sunday 10/05/2026, and
• creates a new apportionment instance from future CCS Monday 11/05/2026

ARO decision to cancel Apportionment from a back date

Luke contacts 20 October 2025 and has discussion with Service Officer to cancel their apportionment agreement from 26/10/2025 (next CCS Sunday).

The Service Officer records DOC on the customers record regarding apportionment end date request, however, does not end date apportionment.

Luke contacts again on 12 November 2025 and has a discussion with another Service Officer regarding apportionment.

The Service Officer:

• notices that apportionment has not been end dated
• tells Luke that apportionment can only be end dated from a future CCS Sunday, which is now 23/11/2025

Luke:

• agrees to end date apportionment from future CCS Sunday. and
• appeals the decision to not apply the end date from 26/10/2025

An Authorised Review Officer varies the decision to backdate to 26/10/2025 and raises the record to ICT for correction of end date and includes:

• information regarding contact on 20 October 2025
• information located within DOC on record 12/11/2025

ICT corrects the end date to 26/10/2025.