Quarterly Confirmation Statement (QCS) in Workforce Incentive Program (WIP) – Practice Stream 012-11060000

Scenario

Amendment

Action

Group 1

These are acceptable changes

The QCS can be processed

• Phone and/or fax number
• Email address
• Postal address
• Incorrect title for contacts
• Incorrect street type (for example. road, avenue, crescent, etc.)
• Spelling or data entry errors (not changes) to practice name, authorised contact(s), company name, trading name, ownership address
• Change of name for an authorised contact or owner if the contact/owner has signed the declaration
• Change of practice name if the declaration is signed by an owner, and no other changes are indicated
• Updating current accreditation details. No action is needed. Practices do not need to provide evidence of ongoing accreditation (unless Program Management requests it) once their practice application is approved. This does not include expired accreditation (see Group 4)
• End dating a practitioner
• Adding or updating an ABN
• Adding a trading or company name where the field was previously blank. This must be signed by an owner
• Adding or changing a company name or trading name for an individual proprietor. This must be signed by the owner

• Process pen amendment(s)
• Process the QCS

Group 2

These are unacceptable changes

The QCS can be processed

• Changing the authorised contact persons (IP005)
• Change of name for an authorised contact or owner if the contact or owner did not sign the declaration ((IP005) or letter from the contact or owner)
• Changing the practice name if the declaration was not signed by the owner, and no other changes are indicated (letter signed by the owner)
• Adding a new practitioner or health professional (IP003)
• A partial ownership change (IP010)
• Updating/adding a HPI-O number. The practice must update this through HPOS
• Adding, closing or withdrawing an additional location (IP025)

• Process QCS
• Return QCS to the practice. Advise of the appropriate form(s) to update the amendment(s)

Group 3

These are unacceptable changes

The QCS can be processed

The WIP – Practice Stream payments must be placed on hold

PIP consenting WIP practices must have PIP payments held

• Practice relocation (IP005)
• Changing the practice name if the declaration was not signed by the owner, and other changes have been indicated (letter signed by the owner and/or other relevant form)
• A full change of ownership, or if it is unclear whether it is a full or partial ownership change (IP010)
• Changing the bank account details (IP005)
• Practice amalgamation (IP005)
• Closing or withdrawing the main location address (IP007)
• Changing the practice name, trading name, company name, ownership address or where it is unclear if an ownership change of ownership has occurred (IP010)

• Process QCS
• Place WIP – Practice Stream payments on hold. If the practice is PIP consenting, put the PIP payments on hold
• Return QCS to the practice. Advise of the appropriate form(s) to update the amendment(s)

Group 4

These are unacceptable changes

The QCS can be processed

The WIP – Practice Stream payments must be placed on hold

PIP consenting WIP practices must have PIP payments held

Escalated to the LPS for further assessment

Program Management will issue a letter (if applicable)

• Amending the public liability to ‘No’
• Changing the unit number, suite number, street number, lot number, street name or suburb of a practice if the practice is not relocating. This generally happens because of a council or government decision
• Expiring accreditation details

• Process QCS
• Place WIP - Practice Stream payments on hold. If the practice is PIP consenting, put the PIP payments on hold

• Escalate to LPS

Group 5

This is an unacceptable pen amendment

The statement can be processed

Escalate to the LPS for further assessment

Program Management will issue a letter (if applicable)

• Changing the MMM classification
• Changing the Practice Type

• Process QCS
• Escalate to LPS

Group 6

This is an unacceptable pen amendment

The QCS cannot be processed

• Changing the authorised contact persons when the additional authorised contact is signing the QCS (IP005)

If…

Then…

The QCS and any relevant change of details forms are:

• not returned by the point-in-time date
• returned incomplete and/or unsigned

The practice's quarterly payments will be automatically withheld by Services Australia if the QCS is not received by the point-in-time date.

Practice payments are withheld due to QCS not received

Payments can only be released, when all correctly completed outstanding QCS are provided to Services Australia.

Program Management (payment teams) will monitor these practices, assess, remove the hold and manage the release of any withheld payments. No further action is required by Service Officers after processing the Confirmation Statement.

WIP payments are withheld for 3 or more consecutive payment quarters

Program Management (payment teams) will withdraw the practice

Any withheld payments may be forfeited.

Withdrawn practices must reapply to join the WIP.

See also: Payments for PIP and WIP – Practice Stream