New claim for Crisis Payment for humanitarian entrants newly arrived in Australia 003-07030050

Rejection code

Reason

NVE - Unable to verify circumstances by third party

We were unable to verify your circumstances for your claim.

NEC - No extreme circumstances that meet criteria

You have not been able to confirm that you suffered an extreme circumstance required by the eligibility criteria.

LOD - The lodgement date is invalid

You did not claim within 7 days of the date of the extreme circumstance (event) date or once they decide that they cannot return to their home due to the extreme circumstance

They also did not make contact within 7 days and then lodge a claim within 14 days from the date of contact. You did not claim within the required timeframe.

NFH - Customer not in financial hardship

Your liquid assets are above the thresholds which means that you don’t meet the severe financial hardship criteria.

NIA - Customer not in Australia on day of lodgement

You were not in Australia on the day you made a claim.

NQP - Customer is not on a Qualifying Payment

You were not eligible or receiving a social security benefit, social security pension.

SSA - Second or subsequent arrival in Australia

This is not your first time arriving in Australia as a Humanitarian Entrant.

NVV - Not a valid visa subclass

You are not the holder of a valid visa subclass.