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Making a decision about a hardship advance or anticipated payment 003-10020000

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  • CLK00945 - Urgent Payment Overview
  • CLK01560 - Urgent Payments
  • CLK01247 - Urgent Payment refresher
  • CLK00213 - Immediate payments

Service Delivery Faculty - Urgent Payment Sharepoint

This page has all the training staff need to help customers with:

  • immediate payments
  • urgent payments
  • weekly payments
  • hardship advances
  • anticipated payment.

Training includes interactive modules, simulations, VODs and a range of post training resources.