Social work assessments for families 003-12040000

If a child is in immediate danger or risk of harm you must act, and a delegate must call 000.

The Social work phone line is available during extended operating hours. Use the Social Work Line or see Social work service referral for more details.

This document outlines how Services Australia social workers conduct assessments for family assistance payments.

Social worker assessments

Social workers conduct assessments for:

• Child Support non-parent carer assessments
• situations where a child may be at risk of harm

Services Australia staff will refer customers to social workers for informal assessments, with referrals for non-parent carer assessments made by Child Support.

Contents

Conducting a Child Support non-parent carer assessment

Conducting an assessment of care on an informal basis where a child may be at risk of harm