Recording referrals for customers on Income Management (non delegated) in the Social Work Information System (SWIS) 003-12130110

For Services Australia social workers only

This document outlines information about recording referrals in the Social Work Information System (SWIS) for customers who are on Income Management.

Recording referrals for income Management customers

While social workers only have a delegated role in Vulnerable Welfare Payment Recipient (VWPR) assessments, referrals for all customers on Income Management need to be recorded correctly in order to demonstrate the workload for social workers in the Income Management programme.

Income Management measures

Income Management measures include:

• Cape York Initiative
• Child Protection Income Management
• Long Term Welfare Payment Recipient and Disengaged Youth Income Management (NT only)
• Supporting People at Risk Income Management
• Voluntary Income Management
• Vulnerable Welfare Payment Recipient Income Management

Related links

Reviewing, reconsidering and ending Vulnerable Welfare Payment Recipient (VWPR) Notices by social workers

Hierarchy and movement between Income Management (IM) measures - Overview

Identification and eligibility for Income Management