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Time to Work Employment Service (TWES) 125-19092604



External websites

Time to Work Employment Service, Department of Employment and Workplace Relations

TWES providers contact Services Australia with enquiries

This table contains information for Services Australia staff to use when contacted by TWES providers.

Reason for contact

Action by TWES provider

ESAt related queries including ESAt appointments, cancellations, rescheduling and finalisation of reports.

Email the Response Team in Assessment Services

Request for creation for a CRN.

Note: the TWES provider must complete a thorough search on the system for a CRN before requesting the creation of a new one.

Via the National Gateway fax using the TWES fax pro forma available on the DEWR provider portal

Remote TWES providers enquiries.

Contact their Account Manager at the Department of Employment and Workplace Relations and the National Indigenous Australians Agency